Work From Home as a Benefit Enrollment Specialist

Freddie Mac; Peoria (AZ); Remote; USD 35,000 - 55,000; Full time

Job summary

A leading company in the virtual solutions industry is seeking customer service representatives for a fully remote position. This role involves assisting clients, ensuring satisfaction, and adapting to their needs, all while working flexibly within the comfort of your own home. Competitive benefits, including health insurance reimbursement and professional development resources, are offered to support employee growth.

Benefits

Flexible schedule

Health insurance reimbursement

Weekly training sessions

Access to industry-leading resources

Qualifications

• Enthusiastic and self-driven.
• Quick learner with strong work ethic.
• Experience in a customer-facing role is a plus.

Responsibilities

• Assist clients by providing outstanding service.
• Communicate effectively to ensure client satisfaction.
• Adapt to varying client requirements.

Skills

Communication

Problem-solving

Active listening

Job description

Employer Industry: Virtual Work Solutions

Why consider this job opportunity:
- Flexible schedule to accommodate work-life balance
- 100% remote position, allowing for a comfortable work environment
- Weekly training sessions led by top leaders in the industry
- Health insurance reimbursement to support employee well-being
- Access to industry-leading resources and technology for professional development

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing outstanding service and product knowledge
- Work with multiple clients throughout the day to address their needs
- Communicate effectively to ensure client satisfaction and resolve any issues
- Adapt and adjust to varying client requirements on-the-go
- Collaborate with team members while also being able to work independently

What is Required (Qualifications):
- Must be enthusiastic and self-driven
- Strong communication skills, including active listening and problem-solving abilities
- Ability to learn quickly and adapt to new situations
- Strong work ethic and a drive to succeed
- Experience in a customer-facing role is a plus

How to Stand Out (Preferred Qualifications):
- Previous experience in a virtual work environment
- Familiarity with customer service best practices
- Demonstrated ability to work well both independently and as part of a team
- Knowledge of industry-leading technology and resources

#RemoteWork #CustomerService #FlexibleSchedule #CareerDevelopment #VirtualPosition

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