Work From Home as a Benefit Enrollment Specialist

Freddie Mac; Hialeah (FL); Remote; USD 40,000 - 60,000; Full time

Job summary

Une entreprise de services virtuels offre un poste à distance centré sur le service client, permettant de travailler de n'importe où. Le candidat aura l'opportunité d'apprendre par le biais de sessions de formation hebdomadaires et d'interagir avec plusieurs clients chaque jour. Les compétences en communication, l'autonomie et une forte éthique de travail sont essentielles pour exceller dans ce rôle.

Benefits

Horaire flexible

Assurance vie et remboursement des frais de santé

Accès à des ressources et technologies de pointe

Qualifications

• Individu enthousiaste et autonome.
• Compétences en communication excellentes, y compris l'écoute active.
• Capacité d'apprendre rapidement dans un environnement dynamique.

Responsibilities

• Fournir un service exceptionnel et des connaissances sur les produits aux clients existants et potentiels.
• Aider plusieurs clients tout au long de la journée pour assurer leur satisfaction.
• Adapter et ajuster les interactions avec les clients selon les situations.

Skills

Communication

Problèmes de résolution

Travail en équipe

Écoute active

Job description

Employer Industry: Virtual Services

Why consider this job opportunity:
- Flexible schedule that allows you to balance work and life effectively
- 100% remote position, enabling you to work from anywhere
- Weekly training sessions led by top leaders in the industry
- Life insurance and health insurance reimbursement offered
- Access to industry-leading resources and technology
- Opportunity to assist and engage with multiple clients daily

What to Expect (Job Responsibilities):
- Provide outstanding service and product knowledge to existing and prospective clients
- Assist multiple clients throughout the day to ensure satisfaction
- Engage in active listening to understand client needs and resolve issues
- Adapt and adjust to various situations and client interactions
- Collaborate effectively with team members while also working independently

What is Required (Qualifications):
- Enthusiastic and self-driven individuals
- Excellent communication skills, including active listening and problem-solving abilities
- Strong work ethic and a drive to succeed
- Ability to learn and adapt quickly in a dynamic environment
- Capability to work well both individually and as part of a team

How to Stand Out (Preferred Qualifications):
- Previous experience in a client-facing role or customer service
- Familiarity with virtual communication tools and technologies
- Demonstrated ability to manage multiple tasks and clients simultaneously
- Strong problem-solving skills and a proactive approach to challenges
- A passion for helping others and providing exceptional service

#VirtualJobs #RemoteWork #CustomerService #CareerGrowth #FlexibleSchedule

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