Work Control Manager

Tlingit Haida Tribal Business Corp.; Town of Florida, Northern (NY, KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) Retirement Plan

Paid Leave

Identity Theft Protection

Wellness Seminars

Job summary

At Tlingit Haida Tribal Business Corporation (THTBC), we manage mission-critical work control operations for federal clients. The Work Control Manager leads intake, prioritization, and closeout of service orders, PM tasks, and subcontracts to ensure timely execution.

The role requires experience with NAVFAC Maximo, strong coordination with internal teams and government representatives, and the ability to manage schedules and reports.

Qualifications

• Five (5) years of relevant experience in production control or maintenance coordination, including specialized work in government contracting.
• Experience interfacing with technical/facilities maintenance issues and knowledge of preventive maintenance models is desirable.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with work order systems such as Maximo preferred.
• Effective written and verbal communication skills.
• Must possess and maintain a valid state driver’s license and be able to access government worksite.

Responsibilities

• Oversee the full scope of work control operations, including intake, prioritization, assignment, and closeout of service orders, estimates, subcontracts, and job orders.
• Serve as primary point of contact for internal teams and government representatives regarding work order status and customer needs.
• Manage day-to-day work control operations for facilities maintenance using NAVFAC Maximo and contractor Maximo systems.
• Develop and maintain maintenance schedules and preventive maintenance plans in Maximo.
• Coordinate with facilities management, engineering, and operations to resolve scheduling conflicts and priorities.
• Monitor work order status, backlog, and performance metrics, and provide reports to leadership and the customer.

Education

Bachelor’s degree in accounting, business management or related field

Tools

Maximo

Job description

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one.

For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Job Title: Work Control Manager

Work Location: Naval Station Mayport, FL

Labor Category: Exempt

Travel Requirement: 25%

**CONTINGENT UPON CONTRACT AWARD**

About the Role

Oversee the full scope of work control operations, including the intake, prioritization, assignment, and closeout of service orders, estimates, subcontracts, and job orders to ensure timely and accurate execution.

What You’ll Be Doing

• Serve as the primary point of contact for internal teams and government representatives regarding work order status, scheduling conflicts, and customer service needs.
• Manage day‑to‑day work control operations for facilities maintenance activities using NAVFAC Maximo and contractor Maximo systems
• Receive, review, validate, and prioritize service requests and work orders in accordance with contract requirements and customer priorities
• Dispatch maintenance technicians and subcontractors, ensuring proper skill alignment, response times, and work order assignment
• Develop and maintain daily, weekly, and long‑range maintenance schedules for both recurring and non‑recurring work
• Plan, coordinate, and track preventive maintenance (PM) activities to ensure timely execution and compliance
• Create, update, and refine preventive maintenance plans, frequencies, and task lists within Maximo
• Maintain accurate assets, equipment, and property records, including updates to asset hierarchies, locations, and condition data
• Ensure work order documentation is complete, accurate, and closed out properly in Maximo, including labor, materials, and completion notes
• Coordinate with facilities management, engineering, and operations teams to resolve scheduling conflicts and maintenance priorities
• Monitor work order status, backlog, and performance metrics, and provide reports to leadership and the customer
• Ensure compliance with NAVFAC requirements, contract standards, safety procedures, and maintenance best practices
• Support audits, inspections, and assessments by providing system data, maintenance records, and asset information
• Perform other duties as assigned.

What We’re Looking For

• Five (5) years of relevant experience in production control or maintenance coordination, including specialized work in government contracting.
• The position also requires an interface with many technical/facilities maintenance issues with the customer. As such, knowledge of various preventive maintenance models is desirable.
• Bachelor’s degree in accounting, business management or related field preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with work order systems such as Maximo preferred.
• Effective written and verbal communication skills.
• Must be able to maintain the ability to access the government worksite.
• Must possess and maintain a valid state driver’s license and a safe driving record, in accordance with company policy, to operate vehicles or equipment as required for the position.

Physical Demands & Work Environment

• This position is primarily performed in an office setting; however, regular site visits and field inspections are required. Must be able to work outdoors in varying weather conditions and navigate active work sites when necessary. This may include standing, walking, bending, or climbing for extended periods while wearing personal protective equipment (PPE).
• Must be able to work on‑call, alternate, and extended shift schedules when necessary to meet mission requirements, including weekends and holidays.

Why Us?

At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people.

We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.

Join us and be part of a team where your work matters.

Benefits

We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include:

• Medical, Dental, and Vision coverage
• TRICARE Supplemental
• Critical Illness insurance
• Company-Paid Life and Short-Term Disability insurance
• Optional Long-Term Disability
• Paid Leave
• 401(k) Retirement Plan
• Identity Theft Protection
• Employee Discounts
• Wellness Seminars

For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement.

Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.

Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law.

Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.