Work Comp Coordinator

Nflsurgeons; Jacksonville (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Nflsurgeons in Jacksonville, FL is seeking a professional Work Comp Coordinator to provide outstanding customer support, support office operations, and keep daily functions running smoothly.

The role requires strong communication, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment. You will collaborate with case managers and adjusters to coordinate patient appointments and maintain accurate records.

Qualifications

• Proven experience in office management, clerical work, or customer service roles.
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), and data entry skills.
• Excellent phone etiquette with experience managing multi-line phone systems.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Attention to detail for document accuracy.
• Ability to handle confidential information discreetly.
• Previous experience working with workcomp is advantageous.
• Demonstrated time management skills with the ability to multitask efficiently in a busy environment.

Responsibilities

• Handle data entry, filing, and maintain accurate records.
• Assist with appointment scheduling, calendar management, and office organization.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Perform administrative tasks such as proofreading documents, managing correspondence, and supporting office management activities.
• Support additional administrative duties including typing, document preparation, and supporting personal assistant tasks.
• Work with case managers and adjusters to facilitate work comp patient appointments.

Skills

Office management

Clerical work

Customer service

Data entry

Microsoft Office

Phone etiquette

Tools

Microsoft Office Suite

Job description

We are seeking a professional and organized Work Comp Coordinator to join our team. This role is vital in providing exceptional customer support, supporting office operations, and ensuring smooth daily functions. The ideal candidate will possess strong communication skills, proficiency with office management tools, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Duties

• Handle data entry, filing, and maintain accurate records
• Assist with appointment scheduling, calendar management, and office organization
• Provide excellent customer service by addressing inquiries and resolving issues promptly
• Perform administrative tasks such as proofreading documents, managing correspondence, and supporting office management activities
• Support additional administrative duties including typing, document preparation, and supporting personal assistant tasks
• Work with case managers and adjusters to facilitate work comp patient appointments

Qualifications

• Proven experience in office management, clerical work, or customer service roles
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), and data entry skills
• Excellent phone etiquette with experience managing multi-line phone systems
• Strong organizational skills with the ability to prioritize tasks effectively
• Attention to detail for document accuracy
• Ability to handle confidential information discreetly
• Previous experience working with workcomp is advantageous
• Demonstrated time management skills with the ability to multitask efficiently in a busy environment

This position offers an engaging work environment where professionalism and customer satisfaction are prioritized. The successful candidate will be an integral part of our team dedicated to providing outstanding service while supporting daily office operations.