Medical Administrative Coordinator

Universal-Point-Clinics; Ontario (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

Paid time off

Job summary

Universal-Point-Clinics in California seeks a highly organized Medical Administrative Coordinator to support our Workers’ Compensation and Occupational Health clinic. You will coordinate patient scheduling, manage authorizations, and document in the EMR, while communicating with patients, employers, insurers, and providers to keep workflow efficient.

The ideal candidate is bilingual in English and Spanish, detail-oriented, and excels at multitasking in a fast-paced medical setting, ensuring

Qualifications

• Bilingual in English and Spanish (required).
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Ability to work in a fast-paced medical environment.
• Detail-oriented with strong documentation skills.
• Prior experience in workers’ compensation, occupational health, medical scheduling, or medical administration preferred.
• Familiarity with EMR systems preferred.
• Ability to follow up with insurance companies and employers regarding authorizations and patient care coordination.

Responsibilities

• Schedule all patient appointments efficiently and accurately
• Communicate professionally with patients, employers, insurance adjusters, case managers, and medical providers
• Submit Requests for Authorization (RFA) to insurance companies and employers
• Follow up consistently on pending authorizations to ensure timely patient care
• Schedule patients according to authorization approvals and treatment plans
• Track and monitor patient status, including follow-ups, no-shows, missed appointments, discharges, transfers, and referrals
• Maintain accurate and timely documentation within the EMR system
• Coordinate communication between providers, employers, and insurance carriers
• Ensure all records, authorizations, and patient communications are properly documented
• Support clinic workflow and assist with front-office administrative duties as needed

Skills

Bilingual EN/ES

Communication skills

Customer service

Organizational skills

Multitasking

Medical scheduling

EMR systems

Documentation

Workers’ comp exposure

Professionalism

Job description

Benefits:

• 401(k)
• Paid time off

Medical Administrative Coordinator

Workers’ Compensation & Occupational Health Clinic

We are seeking a highly organized, motivated, and detail-oriented Medical Administrative Coordinator to join our growing Workers’ Compensation and Occupational Health clinic team.

This position plays a critical role in patient coordination, communication, authorization management, scheduling, and overall clinic workflow. Strong communication, documentation, and follow-up skills are essential for success in this role.

Position Responsibilities

• Schedule all patient appointments efficiently and accurately
• Communicate professionally with patients, employers, insurance adjusters, case managers, and medical providers
• Submit Requests for Authorization (RFA) to insurance companies and employers
• Follow up consistently on pending authorizations to ensure timely patient care
• Schedule patients according to authorization approvals and treatment plans
• Track and monitor patient status, including:
  • Follow-up appointments
  • No-shows
  • Missed appointments
  • Discharges
  • Transfer of care
  • Referral status
• Maintain accurate and timely documentation within the EMR system
• Coordinate communication between providers, employers, and insurance carriers
• Ensure all records, authorizations, and patient communications are properly documented
• Support clinic workflow and assist with front-office administrative duties as needed

Qualifications

• Bilingual in English and Spanish (required)
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Ability to work in a fast-paced medical environment
• Detail-oriented with strong documentation skills
• Prior experience in workers’ compensation, occupational health, medical scheduling, or medical administration preferred
• Familiarity with EMR systems preferred
• Ability to professionally follow up with insurance companies and employers regarding authorizations and patient care coordination

The ideal candidate understands that communication, organization, follow-up, and documentation are the keys to success in occupational medicine and workers’ compensation care coordination.

We are looking for someone who is:

• Reliable
• Professional
• Proactive
• Organized
• Compassionate with patients
• Comfortable handling multiple tasks simultaneously

Work Environment

Our clinic provides occupational health services, workers’ compensation injury management, physical examinations, and urgent medical care. We are committed to providing efficient, professional, and patient-centered care while maintaining excellent communication with employers and insurance carriers.

We look forward to welcoming a dedicated and motivated team member to our clinic.