Work-at-Home Inbound Sales Agent

MCI; Fort Bragg (NC); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company in Business Process Outsourcing is seeking candidates for a customer service role. As a representative, you will manage customer contacts, ensuring all inquiries are resolved effectively. With competitive compensation and comprehensive benefits available, this position offers a dynamic work environment suited for those looking for career growth and a focus on internal promotions.

Benefits

Competitive compensation based on experience

Comprehensive health benefits

Paid Time Off and holidays

Career advancement opportunities

Fun, engaging work environment

Qualifications

• Must be 18 years of age.
• Excellent organizational, written, and oral communication skills.
• Ability to type at least 20 words per minute accurately.

Responsibilities

• Handle inbound and outbound customer contacts professionally.
• Document and process customer orders accurately.
• Utilize training to answer customer inquiries and sell products.

Skills

Organization

Communication

Typing

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

**Employer Industry: Business Process Outsourcing (BPO)**

**Why Consider this Job Opportunity:**
- Opportunity to earn competitive compensation based on experience
- Participate in daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive health benefits available after 90 days for full-time employees
- Paid Time Off and paid holidays to ensure work-life balance
- Career advancement opportunities with a focus on internal promotions
- Enjoy a fun, engaging work environment with a casual dress code

**What to Expect (Job Responsibilities):**
- Handle inbound and outbound customer contacts in a professional manner
- Utilize training and knowledge to answer customer inquiries and sell products
- Listen to customers to understand their needs and resolve issues effectively
- Document and process customer orders accurately in the system
- Comply with all company policies, scripts, and procedures while maintaining confidentiality

**What is Required (Qualifications):**
- Must be 18 years of age or older
- High school diploma or equivalent required
- Excellent organizational, written, and oral communication skills
- Ability to type at least 20 words per minute accurately
- Basic knowledge of Microsoft Office Suite and Windows operating system

**How to Stand Out (Preferred Qualifications):**
- One (1) year of experience in customer service, technical support, or inside sales in a contact center environment
- Previous state or federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #WorkFromHome #CompetitiveCompensation

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."