Work-at-Home Inbound Sales Agent

MCI; Columbus (GA); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in Business Process Outsourcing is seeking customer service representatives in Columbus, Georgia. This role involves managing customer inquiries, documenting orders, and providing support in a dynamic environment. With opportunities for advancement and comprehensive training, MCI creates a supportive workplace for its employees.

Benefits

Comprehensive health benefits after 90 days

Paid training

Competitive salary growth

Fun work environment

Daily, weekly, and monthly contests

Qualifications

• Must be 18 years or older.
• High school diploma required.
• Excellent communication skills necessary.

Responsibilities

• Handle inbound and outbound contacts courteously.
• Resolve customer inquiries and sell products.
• Document and process customer orders accurately.

Skills

Organizational skills

Written communication

Oral communication

Typing speed

Basic knowledge of Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Starting compensation based on experience with opportunities for salary growth
- Participate in daily, weekly, and monthly contests that include cash bonuses and prizes
- Comprehensive health benefits available after 90 days of employment
- Opportunities for significant career advancement within the organization
- Enjoy a fun, engaging work environment with a casual dress code
- Paid training to help you learn new skills while earning a paycheck

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous and professional manner
- Utilize knowledge base and training to accurately answer customer inquiries and sell products and services
- Listen to customer needs and resolve issues effectively
- Accurately document and process customer orders in the appropriate systems
- Attend meetings and training sessions to stay updated on program knowledge and processes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitivePay #TrainingProvided

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