Work-at-Home Inbound Sales Agent

MCI; Texas; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading company in the Business Process Outsourcing (BPO) industry as a customer service representative. This role offers a competitive starting salary, paid training, and opportunities for career growth, along with comprehensive health benefits. Your responsibilities will include managing customer inquiries and ensuring a high level of service in a casual work environment.

Benefits

Comprehensive health benefits

Opportunity for cash bonuses

Paid training

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Excellent communication skills (written and oral).

Responsibilities

• Handle inbound and outbound contacts courteously and professionally.
• Document and process customer orders accurately.
• Attend meetings and training sessions for program updates.

Skills

Organizational skills

Written communication

Oral communication

Typing speed

Basic Microsoft Office knowledge

Education

High school diploma or equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive starting compensation based on experience
- Opportunity to participate in daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive health benefits, including medical, dental, and vision coverage after 90 days of employment
- Career growth with a focus on internal promotions and advancement opportunities
- Paid training to help you learn new skills while earning a paycheck
- Engaging work environment with a casual dress code

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts courteously and professionally
- Utilize knowledge and training to accurately answer customer inquiries and sell products
- Listen to customers, understand their needs, and resolve issues effectively
- Document and process customer orders accurately in the appropriate systems
- Attend meetings and training sessions to stay updated on program knowledge and processes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, or related fields in a contact center environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #PaidTraining

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