Work-at-Home Inbound P&C Insurance Agent (Licensed)

Talentify.io; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company in the Business Process Outsourcing sector is seeking customer service representatives. Candidates will handle customer inquiries, document orders, and participate in training sessions. The role offers competitive compensation, health benefits, and opportunities for career advancement.

Benefits

Competitive Compensation

Health Benefits

Paid Training

Cash Bonuses and Prizes

Career Advancement Opportunities

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.

Responsibilities

• Handle inbound and outbound contacts in a courteous and professional manner.
• Utilize knowledge base to accurately answer customer inquiries.
• Document and process customer orders accurately.

Skills

Organizational Skills

Communication

Customer Service Orientation

Education

High School Diploma or Equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation based on experience
- Participate in daily, weekly, and monthly contests with cash bonuses and prizes
- Comprehensive health benefits after 90 days of employment
- Opportunities for significant career advancement and internal promotions
- Paid training to help you develop new skills while earning a paycheck
- Enjoy a fun, engaging work environment with a casual dress code

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous and professional manner
- Utilize knowledge base to accurately answer customer inquiries and sell products
- Resolve customer issues and understand their needs through active listening
- Document and process customer orders accurately in appropriate systems
- Attend meetings and training sessions to stay updated on program knowledge and processes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words per minute)
- Strong customer service orientation, demonstrating empathy and responsiveness

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service or technical support within a contact center environment
- Previous state or federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #PaidTraining

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