Work-at-Home Inbound P&C Insurance Agent (Licensed)

Talentify.io; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

A leading company in the Business Process Outsourcing industry is seeking customer service representatives. This role involves handling customer inquiries, providing solutions, and documenting orders. The company offers competitive compensation, benefits, and opportunities for career advancement in a fun, engaging work environment.

Benefits

Paid Time Off

Health Benefits

Cash Bonuses and Prizes

Career Advancement Opportunities

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Handle inbound and outbound contacts professionally.
• Document and process customer orders accurately.
• Attend meetings and training to stay up-to-date.

Skills

Organizational Skills

Communication Skills

Customer Service Orientation

Education

High School Diploma or Equivalent

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation and benefits packages designed to grow with you over time
- Paid Time Off and paid holidays to ensure work-life balance
- Incentives & Rewards: Participate in contests with cash bonuses and prizes
- Comprehensive health benefits available after 90 days of employment
- Opportunities for career advancement with a focus on internal promotions
- Fun, engaging work environment with a casual dress code

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
- Listen to customers, understand their needs, and resolve customer issues
- Document and process customer orders in appropriate systems
- Attend meetings and training to stay up-to-date on program knowledge and processes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Strong customer service orientation with the ability to evaluate and troubleshoot customer issues

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitiveCompensation #EngagingWorkEnvironment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.