Work-at-Home Inbound P&C Insurance Agent (Licensed)

Talentify.io; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company in Business Process Outsourcing is looking for customer service representatives. This role involves handling customer inquiries, documenting orders, and providing excellent service. With competitive pay and opportunities for career growth, this position is ideal for those seeking a dynamic work environment.

Benefits

Paid Time Off

Comprehensive Health Benefits

Incentives and Rewards

Qualifications

• Must be 18 years of age or older.
• One year of experience in customer service preferred.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Document and process customer orders accurately.
• Attend training to stay updated on procedures.

Skills

Organizational Skills

Communication

Typing

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive compensation and benefits packages designed to reward your contributions
- Paid Time Off and paid holidays to support work-life balance
- Opportunities for career growth and internal promotions
- Fun and engaging work environment with team-oriented culture
- Incentives and rewards, including cash bonuses and prizes
- Comprehensive health benefits available after 90 days of employment

What to Expect (Job Responsibilities):
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services
- Listen to customers, understand their needs, and resolve customer issues
- Document and process customer orders in appropriate systems
- Attend training sessions and meetings to stay updated on program knowledge and procedures

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

How to Stand Out (Preferred Qualifications):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #CompetitivePay #TeamEnvironment

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."