P&C & Personal Lines Licensed Agent

Sitel Corp.; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a global leader in customer experience, where you'll provide exceptional service to clients in the insurance sector. This role offers the flexibility of remote work, competitive hourly compensation, and comprehensive benefits, including health and retirement plans. Ideal candidates will possess a Property & Casualty License and have strong customer service skills. This is an opportunity to make a meaningful impact while enjoying a supportive work environment that values diversity and inclusivity.

Benefits

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Bonuses

Career growth opportunities

Qualifications

• Property & Casualty License & Personal Lines License required.
• Preferred 6 months – 2 years of relevant experience.

Responsibilities

• Deliver exceptional customer service to clients.
• Assess situations and develop empathetic solutions.

Skills

Customer Service Aptitude

Reliability

Critical Thinking

Service-Oriented

Organizational Skills

System Navigation

Self-paced Learner

Education

High School Diploma

GED

Job description

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Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Overview

We deliver leading customer experience (CX) solutions to global insurance clients that offer their consumers many products, including life, health, property and casualty, long-term care, retirement planning, investments, roadside assistance, and warranty. All calls are inbound only — no cold calling.

Please note: A distraction-free and quiet workspace is essential during training and work hours. Furry friends and household commotion should take a back seat.

Why You Should Join Us

• Competitive Compensation: $18.00-$19.00/hour (depending on state, line of business, and license)
• Flexible Remote Work: Enjoy the flexibility of a remote environment, with weekend shifts as needed. Minimum 40 hrs. per week.
• Comprehensive Benefits: Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, bonuses, and career growth opportunities.
• Note: Foundever can only offer employment to individuals in these states: AL, AZ, AR, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE, NV, NJ, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY.

What We're Looking For

• A Property & Casualty License & Personal Lines License is required.
• Have your NPN ready.
• Preferred 6 months – 2 years of relevant experience.
• Must be at least 18 years old.
• High school diploma or GED required.
• Open availability during operating hours.
• Professional customer service skills and basic conflict resolution abilities.

Key Skills

• Customer Service Aptitude: Ability to deliver exceptional service.
• Reliability: Dependability and responsibility.
• Critical Thinking: Ability to assess situations and develop empathetic solutions.
• Service-Oriented: Drive to serve others compassionately.
• Organizational Skills: Strong organizational abilities.
• System Navigation: Ability to navigate system tools effectively.
• Self-paced Learner: Ability to independently study and pass continued education to keep license active. Paid continued education provided by Foundever.

Home Setup Requirements

• Provided Equipment: Foundever will ship necessary equipment, including a headset.
• Internet Requirements: Hardwired high-speed internet connection.
• Work Environment: Quiet, distraction-free space required; webcam presence during training and work hours. Cannot be a primary caregiver during hours of operation.

Military Partners

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the skills and experiences veterans bring to our workforce.

Equal Opportunity Employment (EEO)

Foundever is committed to equal opportunity employment and does not discriminate based on race, age, color, religion, sex, and other protected categories. We promote a diverse and inclusive work environment.

Interested in Joining Our Team?

Visit us at www.foundever.com and connect with us on Facebook, LinkedIn, and Twitter.