Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)

MCI; Richmond (VA); Remote; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Work-at-Home Inbound Insurance Agent to provide exceptional customer service and support. This full-time role offers the flexibility of working from home with paid training and licensing. Ideal candidates will be confident team players with strong communication skills and a customer-focused mindset. Enjoy a fun work environment with competitive pay and various health benefits. If you thrive in a dynamic setting and are eager to grow your career, this opportunity is perfect for you.

Benefits

Paid Training

Medical, Dental, Vision Insurance

Flexible Schedules

Company Laptop

Paid Time Off

Casual Dress Code

Daily Contests and Prizes

Regular Raises

Qualifications

• Must be 18+ and possess a high school diploma or equivalent.
• Good communication skills and typing speed of 20+ WPM required.

Responsibilities

• Handle inbound/outbound contacts professionally.
• Use knowledge base to assist customers and sell products.
• Document interactions and resolve customer issues.

Skills

Communication Skills

Typing Speed (20+ WPM)

Customer Focus

Multi-tasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Windows

Job description

Work-at-Home Inbound Insurance Agent (Paid Training & Licensing)

Join to apply for the Work-at-Home Inbound Insurance Agent (Paid Training & Licensing) role at MCI.

Overview

This role involves interacting with customers nationwide to resolve support issues, sell products, and ensure excellent customer service. It requires a confident, engaged team player with a positive attitude.

Benefits & Perks

• Work from home with paid training
• Paid time off, medical, dental, vision, life insurance, retirement plans
• Flexible schedules, company laptop, daily contests and prizes
• Casual dress code, regular raises

Job Details

• Full-Time, Hourly + Bonus
• No resume required; phone interview process

Responsibilities

• Handle inbound/outbound contacts professionally
• Use knowledge base to assist customers and sell products
• Understand customer needs, resolve issues, document interactions
• Follow scripts, policies, and confidentiality requirements
• Participate in training and meetings

Qualifications

• Must be 18+, high school diploma or equivalent
• Good communication skills, typing speed of 20+ WPM
• Basic knowledge of Microsoft Office and Windows
• Reliable, customer-focused, able to multi-task

Preferred

• 1+ year customer service or support experience

Conditions & Requirements

• Authorized to work in the country
• Willing to undergo background and drug screening

Benefits & Compensation

Competitive pay, incentives, health benefits, retirement plans, career growth, paid training, and a fun work environment.

Physical & Legal Considerations

Work is sedentary, requiring computer use, with occasional movement. Reasonable accommodations are provided for disabilities. MCI promotes diversity and equal opportunity.

About MCI

MCI specializes in business process outsourcing, contact center services, and IT solutions, with a strong growth record and multiple global locations.

Additional Info

Entry level, full-time role in management and manufacturing industries within outsourcing and offshoring consulting sectors.