Word Processor II — Data & Admin Coordinator (On-Site)

Akima; Alexandria (VA); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Five Rivers Analytics, based in Alexandria, VA, is seeking Word Processor II personnel to support a broad range of technical and administrative tasks on-site. Responsibilities include paperwork management, project coordination, database/spreadsheet updates, and relocation logistics for USPTO staff and equipment.

The role requires US citizenship with clearance eligibility, 2–3 years of customer-facing work, scheduling experience, and strong MS Word/Excel/Outlook skills.

Qualifications

• US Citizen with ability to obtain Public Trust clearance.
• 2–3 years in relevant work with face-to-face customer interaction.
• Experience with scheduling and calling people.
• Intermediate Excel experience.
• Proficient in MS Word and other products.
• Proficient in Outlook Office and Calendar.
• Skills in database management.

Responsibilities

• Maintains necessary paperwork, assists in the preparation of personnel paperwork, including Performance Appraisal Plans and Performance reviews (both mid and end of year), promotions, awards, and completion of actions.
• Maintains and keeps up the date infrastructure and telephone directory information for assigned work area.
• Database and spreadsheet development.
• Creates, maintains, and updates specified database and or spreadsheet information on a regular basis.
• Assists PTO personnel in maintaining, coordinating, and tracking all needed equipment installation, removal, and relocation including telephones, computers, facsimile machines, copiers, voicemail, net drops and files in a timely manner.
• Maintains the copiers, individual printers, and the facsimile machines including acquiring and replacing toner and paper and coordinating needed repairs. This does not include group printers.
• Assists USPTO personnel with arranging and/or coordinating the move of staff and furniture into or out of the work area.
• Prepares forms and other materials (e.g., USPTO specific forms (1464), spreadsheets of phone number locations).
• Ensures the accurate and timely completion of all activities required to ensure the relocation of phones, net drops, and other items; obtains cardboard packing boxes for TC/work group use.
• Disseminates information to affected work areas as appropriate.
• Assists USPTO staff with providing the necessary supplies (order supplies, verify delivery, submit invoices, etc.).
• Assists the USPTO staff with developing a standard list of supplies and establish a system for automatic replenishment of these supplies to ensure their continued availability.
• Develops project tracking processes and related reporting requirements.

Skills

Customer interaction

Scheduling calls

Data entry

MS Word

Outlook Calendar

Excel (intermediate)

Tools

MS Word

Excel

Outlook

Job description

Five Rivers Analytics, based in Alexandria, VA, is seeking Word Processor II personnel to support a broad range of technical and administrative tasks on-site. Responsibilities include paperwork management, project coordination, database/spreadsheet updates, and relocation logistics for USPTO staff and equipment.

The role requires US citizenship with clearance eligibility, 2–3 years of customer-facing work, scheduling experience, and strong MS Word/Excel/Outlook skills.