Woodstock Retail/Processing Associate

No Longer Bound Inc; Woodstock (GA); On-site; USD 17,000 - 25,000; Part time

Job summary

No Longer Bound Inc. is seeking a Woodstock Retail/Processing Associate to support thrift store operations in Woodstock, GA. The role blends donation processing with retail duties, including register transactions, customer service, and merchandising. Shifts require some nights and weekends and a part-time, hourly schedule.

Associates contribute to a welcoming store environment under the guidance of the Retail or Processing Manager, with duties assigned to match strengths and store needs.

Qualifications

• Must be a people person with a pleasant and willing attitude.
• Experience in retail operations preferred.
• Excellent communication skills (oral & written) with strong English.
• Excellent math and money handling skills.
• Commitment to NLB Thrift Stores’ Mission.
• Ability to interpret instructions furnished in writing or oral form.
• Ability to operate a cash register and credit card machine.
• Ability to operate general office machines (copier, fax, printers, scanners).
• Must be detail-oriented and organized.
• Must be a problem solver with initiative.
• Strong planning abilities to meet goals.

Responsibilities

• Assist Retail Management with register transactions and processing of payments.
• Maintain customer service standards to align with NLB Thrift Stores’ Mission.
• Keep store appearance clean and organized; restock and set displays.
• Stock shelves and clothing racks to maximize shopping opportunities.
• Communicate daily events and issues to the manager for proper handling.
• Support processing team with donation intake, sorting and pricing.
• Adhere to daily and weekly production goals in processing.

Skills

People skills

Retail operations

Communication (oral & written)

Money handling

Mission alignment

Instruction comprehension

Cash register operation

Office machines

Detail-oriented

Planning skills

Tools

Cash register

Credit card machine

POS systems

Job description

At No Longer Bound, our vision is to transform lives beyond sobriety through connection to God, self, and others. We believe that each role on our team is crucial to accomplishing that goal, and we are looking for talented, passionate people to fill those roles.

We love having a diverse staff, both in demographics and ways of thinking, but we have learned that it is crucial that we are on the same page in a few key areas. If you are thinking about a position at No Longer Bound, ask yourself these questions to see if you would be a good fit:

4 Questions to Answer Before Applying

1. Is your primary goal and motivation personal recognition?

2. Does the idea of working solo excite you?

3. Would you describe yourself as someone who takes ownership?

4. Would you like to see lives changed every day?

Wondering where you might fit on the team?

If you answered the 4 questions above and think you’re a good fit, take a look at our open job positions. Check out the positions we currently have available to see what matches your passion and experience

Position: Woodstock Retail/Processing Associate

Location: Woodstock, GA

Job Id:631

# of Openings:0

Retail and/or Processing Associate

Reports To: Retail or Processing Manager

FLSA Status: Non-Exempt

Pay-Scale: Part Time; Hourly

Must be available wo work some nights and weekends Shifts

Summary

The Thrift Store Associate supports the daily operations of NLB Thrift Stores through a combination of donation processing and retail responsibilities. Duties may include accepting, sorting, pricing, and preparing donated merchandise for sale, as well as assisting with register operations, customer service, merchandising, store appearance, and maintaining an organized and welcoming shopping environment.

Working under the direction of the Management team, associates are expected to follow company policies, procedures, and standards while supporting the mission of No Longer Bound.

Specific responsibilities will be determined by management based on each employee's individual strengths, skills, experience, and the operational needs of the store.

Associates may be assigned primarily to processing, retail, or a combination of both areas to best support the team and overall store operations.

Retail Essential Functions

• Assist the Retail Management team in register transactions including handling of cash, checks and credit card payments and any non-cash purchases, in order to ensure the accuracy and security of all transactions.
• Work with the Retail Management team to establish and maintain customer service standards in order to ensure compliance with NLB Thrift Stores’ Mission Statement and to provide a pleasant shopping experience for each customer.
• Work with store staff, in maintaining the physical appearance of the store, including, but not limited to: communicating and restocking of janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, restrooms and other public areas, to ensure the safety and health of customers and employees.
• Assist store staff, in stocking store shelves and clothing racks, in order to provide customers with maximum shopping opportunities.
• Under the direction of the Retail Management team, assist store staff, as needed, to set up or change store displays in order to provide a pleasant shopping environment and to entice customers to shop new areas or items within the store.
• Communicate, daily, all events related to customer service issues or problems, register mistakes, employee issues or accidents, and general store operations to the manager in order to ensure all issues are handled properly and in accordance with company policies and procedures.

Processing Essential Functions

• Perform any of the required job duties within the processing team. This includes all requirements related to accepting donations, presorting and pricing merchandise
• Adhere to and implement, daily, all donor service standards, policies and procedures
• Maintain clean and well organized reception, presort and processing areas
• Adhere to and implement daily, all employee policies and procedures outlined in the Employee Policy and Procedures manual and the NLB Thrift Stores’ Mission Statement
• Work with and effectively communicate with the Processing Manager, other processing employees and donors on a daily basis
• Understand and implement all outlined responsibilities
• Adhere to daily and weekly production goals

Knowledge, Skills and Abilities

• Must be a people person with a pleasant and willing attitude.
• Experience in retail operations preferred.
• Excellent communication skills (both oral and written) with an excellent command of the English language.
• Excellent math and money handling skills.
• Must have a commitment to NLB Thrift Stores’ Mission.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Ability to operate a cash register and credit card machine.
• Ability to operate general office machines, copier, fax, printers, scanners.
• Must be detail-oriented and have solid organizational skills.
• Must be a problem solver and be able to work with a minimum of supervision and take initiative.
• Must possess a demonstrable level of skill and proficiency in planning so to meet established goals.

Physical Requirements

Stand – Up to 75% of a standard work day.

Walk – Up to 75% of a standard work day.

Sit – Less than 25% of a standard work day.

Use hands to perform required duties – Up to 100% of a standard work day.

Lifting and Bending – Up to 75% of a standard work day.

Talk or hear – As needed throughout a standard work day.

Moderate physical activity on a daily basis, with occasional strenuous activity. Able to lift at least 50 pounds. Use hands to lift, sort, clean, organize throughout a standard work day. Must use hands to type, handle documents and money, stock shelves and clean.