WMS Systems Specialist — Troubleshooter & Optimizer

ODW Logistics, Inc; Groveport (OH); On-site; USD 50,000 - 67,000; Full time

Job summary

ODW Logistics is seeking a WMS Super User to own day-to-day operations and ongoing improvement. This on-site role provides 1st level support for the warehouse management system, collaborates with IT and operations, and helps deploy new functionality, generate reports, and perform routine maintenance.

The position serves as the site expert for WMS, resolves issues, documents steps for escalation, and trains new associates on system use.

Qualifications

• Experience in Third Party Logistics or Supply Chain operations.
• Korber Warehouse Management Systems knowledge.
• SQL skills to analyze data and generate reports.
• Inquisitive nature with drive for continuous improvement.

Responsibilities

• Serve as the site WMS point of contact for issue resolution and configuration.
• Provide level 1 support, troubleshoot WMS issues, and escalate when needed.
• Document WMS issues with steps to recreate for escalation.
• Work with Operations to identify areas for improvement.
• Perform daily health checks and prepare system performance reports.
• Assist with training new associates on system use.

Skills

Korber WMS knowledge

SQL skills

Logistics experience

Job description

ODW Logistics is seeking a WMS Super User to own day-to-day operations and ongoing improvement. This on-site role provides 1st level support for the warehouse management system, collaborates with IT and operations, and helps deploy new functionality, generate reports, and perform routine maintenance.

The position serves as the site expert for WMS, resolves issues, documents steps for escalation, and trains new associates on system use.