WMS Systems Support Specialist

ODW Logistics, Inc.; Groveport (OH); On-site; USD 50,000 - 67,000; Full time

Job summary

ODW Logistics, Inc. is seeking a Warehouse Management Systems Super User in Groveport, Ohio. This role serves as the on-site primary source for WMS and related technology, providing Level 1 support and collaborating with IT and operations to resolve issues, implement enhancements, and generate reports.

The position requires knowledge of Korber WMS, experience in a third-party logistics environment, and a proactive attitude toward continuous improvement and system optimization.

Qualifications

• Third Party Logistics or Supply Chain Experience.
• Korber Warehouse Management Systems Knowledge.
• An inquisitive nature, with the desire and passion to drive continuous improvement.

Responsibilities

• Serve as the point of contact for the WMS at the site, including issue resolution and data provision.
• Provide Level 1 support to analyze, troubleshoot, and resolve WMS issues; escalate when necessary.
• Document WMS issues with steps to recreate for escalation.
• Identify areas for improvement with Operations.
• Perform daily health checks on system performance at the facility.

Skills

WMS knowledge

Supply chain experience

Analytical thinking

Tools

Korber WMS

Job description

ODW Logistics, Inc. is seeking a Warehouse Management Systems Super User in Groveport, Ohio. This role serves as the on-site primary source for WMS and related technology, providing Level 1 support and collaborating with IT and operations to resolve issues, implement enhancements, and generate reports.

The position requires knowledge of Korber WMS, experience in a third-party logistics environment, and a proactive attitude toward continuous improvement and system optimization.