WMS Software Sales Support

Interlake Mecalux, Inc.; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) plan with company match

Paid Holidays and PTO

Medical, dental, and vision benefits

Opportunities for career development

Job summary

A leading logistics technology firm in Atlanta is seeking a Head of Human Resources to optimize logistics solutions using Industry 4.0 technologies. The ideal candidate will have a Bachelor's degree in Engineering or a related field, previous experience with WMS software, and strong skills in customer service and supply chain management. This role requires full-time office presence with some travel, offering competitive compensation and benefits.

Qualifications

• Previous experience with a reputable WMS provider and implementing WMS software.
• Ability to travel approximately 20% of the time.
• Work full-time in the Atlanta office when not traveling.

Responsibilities

• Evaluate customer needs to design logistics solution using Industry 4.0 technologies.
• Act as a technical expert collaborating with the sales team.
• Perform product demonstrations and lead technical discussions.

Skills

Customer Service

Presentation skills

Technical expertise

Supply Chain knowledge

Education

Bachelor’s degree in Engineering or related field

Job description

Overview

Head of Human Resources at Interlake Mecalux, Inc. – we are seeking a technical, customer-focused software professional to join our software technical office in Atlanta, GA that works in support of our software sales team.

Responsibilities

• Evaluate and analyze customers’ needs to design a solution that optimizes customers’ logistics using Industry 4.0 technologies.
• Work WMS deals together with sales team by acting as a technical expert, prioritizing effort based on maximizing total impact on profit, or as directed by the sales manager.
• Proactively scope the technical solution required to address customer requirements and create software project quotations.
• Coordinate closely with sales team and implementation resources to align solution design with customers’ business requirements.
• Perform product demonstrations and presentations, and lead technical discussions throughout the sales processes while alerting sales teams of potential risks to deal closure.
• Secure input from key solution stakeholders within the customer (Supply Chain, Logistics, Operations, IT, etc.) to ensure a deal’s “technical close.”
• Meet existing customers to review current operations and propose continuous improvements to ensure that WMS fulfills current and future business needs.
• Provide coaching and professional development to sales team to enhance their product knowledge, technical acumen, and technical sales skills.
• Opportunistically pursue additional business development opportunities within customer firms. Collaborate with sales to ensure these opportunities are covered and advanced.
• Respond to requests for information (RFI) or requests for proposals (RFP) from customers, supplying the technical details of proposed solutions.
• Participate in trade shows and commercial events.

Qualifications

• Bachelor’s degree in Engineering, Supply Chain Sciences, or related field of study or equivalent work experience.
• Previous experience working for a reputable WMS provider, with experience implementing a WMS software.
• Strong knowledge of Supply Chain and Warehousing.
• Customer Service and Sales Oriented with professional communication and presentation skills.
• Availability to travel approximately 20% of the time.
• Ability to work in our Atlanta office full time when not traveling to customers. 1 day of telework per week is offered, increasing to 2 days of telework per week after completing seniority requirements.

We offer

• Competitive compensation
• Become part of an industry leading dynamic team with a high focus on delivering results and continuous improvement
• 401(k) plan with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating
• Paid Holidays and Paid Time Off with the option to cash out unused PTO every year
• Possibility for telework days, depending on position, with flexible make-up time for exempt employees
• Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits
• Opportunities for career development and advancement; specialize in specific areas or gain new skills in different departments

Senior t level

• Associate

Employment type

• Full-time

Job function

• Information Technology, Supply Chain, and Distribution
• Industries: Transportation, Logistics, Supply Chain and Storage, Industrial Machinery Manufacturing, and Manufacturing

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