WMS & Logistics Systems Engineer

B Capital; Hebron Estates (KY); On-site; USD 60,000 - 85,000; Full time

Job summary

Stord is the Consumer Experience Company, powering seamless checkout through delivery for today’s leading brands. This role supports the development, implementation, and maintenance of the Stord Warehouse Management System (WMS) and related software.

The focus is on improving operational efficiency by analyzing business processes and ensuring smooth system integration across the organization. You will manage testing, training, documentation, and ongoing support, troubleshoot issues, maintain SLA

Qualifications

• Bachelor’s degree in Information Systems or related technology degree preferred.
• Two years of WMS support experience.
• Experience in logistics including warehousing, packaging and fulfillment.
• Experience in system support, queue management, problem solving, and communicating outcomes.
• Experience training others on WMS.
• Experience with multi-site warehousing/distribution/fulfillment/logistics operations.

Responsibilities

• Resolve WMS and related application issues (bugs and requests).
• Track issues and resolve in a timely manner.
• Maintain targeted SLA targets.
• Understand client business issues and data challenges.
• Work with APIs and map integrations between client systems.
• Apply supervisor feedback accurately.
• Develop product/service-oriented strategies.
• Assist in developing solutions for business problems.
• Review and edit requirements, specifications and processes.
• Test system functionality; write test scripts and assist user testing.
• Enforce product deadlines and schedules.
• Assist training of super users.
• Validate and maintain end-user documentation.

Education

Bachelor’s Degree in Information Systems or related technology degree

Job description

Stord is the Consumer Experience Company, powering seamless checkout through delivery for today’s leading brands. This role supports the development, implementation, and maintenance of the Stord Warehouse Management System (WMS) and related software.

The focus is on improving operational efficiency by analyzing business processes and ensuring smooth system integration across the organization. You will manage testing, training, documentation, and ongoing support, troubleshoot issues, maintain SLA