WMS Business Systems Analyst

WCL Group; Plano (TX); On-site; USD 55,000 - 69,000; Full time

Job summary

WCL Group in Plano, TX is seeking a WMS Business Systems Analyst to analyze data processing problems and translate requirements into WMS functionality for receiving, put-away, picking, packing and shipping. You will troubleshoot issues, support new implementations, and work with IT and business teams to optimize warehouse operations.

The role requires 3+ years in supply chain or related field, hands-on WMS/SAP experience, and strong analytical and communication skills.

Qualifications

• Bachelor's degree in Business, Supply Chain, a technical field, or equivalent experience.
• 3+ years of experience in Supply Chain, Business Systems Analysis, Project Management, or a related field.
• Hands-on experience with WMS and SAP or similar ERP/business systems.
• Experience working in a warehouse or distribution environment, particularly in a systems-focused role.
• Strong experience troubleshooting system errors, data issues, integrations, and operational problems.
• Strong analytical and quantitative skills with exceptional attention to detail and data accuracy.
• Strong problem-solving skills and ability to work effectively under pressure during live operational issues.
• Ability to gather business requirements and translate them into system/process requirements.
• Strong written and verbal communication skills with the ability to work effectively with both business and technical teams.
• Ability to work independently, prioritize tasks, and manage time effectively

Responsibilities

• Serve as the primary point of contact for WMS issues, including errors, data discrepancies, and system/interface failures.
• Troubleshoot integrations between the WMS and ERP, TMS, EDI, RF/scanning hardware, and other systems.
• Monitor system performance and proactively identify recurring issues before they impact warehouse operations.
• Support and lead new WMS and warehouse system implementations, partnering with Project Managers, IT, and other stakeholders.
• Translate business requirements into WMS functionality and configure workflows for receiving, put-away, picking, packing, and shipping.
• Diagnose system configuration and integration issues, test software modifications, and elevate complex issues to IT or software vendors when needed.
• Navigate WMS modules and interfaces to support inventory tracking, order fulfillment, shipping, and receiving.
• Maintain documentation of known issues, workarounds, troubleshooting steps, and resolutions.
• Create and update SOPs, process documentation, and quick-reference guides.
• Train warehouse staff and supervisors on WMS functionality, processes, and best practices.
• Gather business requirements and work with technical teams to improve and automate existing processes.
• Analyze system capabilities, workflows, and operational requirements to identify opportunities for improvement.

Skills

Analytical skills

Attention to detail

Data analysis

Communication skills

Independent worker

Time management

Education

Bachelor's degree in Business, Supply Chain, a technical field, or equivalent experience

Tools

WMS

SAP

EDI

RF/scanning systems

Job description

CLIENT HIGHLIGHT

The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation - and one of the most well-known brands in the world.

LOCATION

Plano, TX 75023

COMPENSATION

$45.70/hr

SCHEDULE

On-site

Monday-Friday // 40 hrs/wk

CONTRACT TERM

1 year long contract with high likelihood of extension/converstion to full time employee

POSITION OVERVIEW - WMS Business Systems Analyst-

The main function of a business systems analyst is to analyze science, engineering, business and all other data processing problems for application to electronic data processing systems. A typical business systems analyst is responsible for analyzing user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.

RESPONSIBILITIES

• Serve as the primary point of contact for WMS issues, including errors, data discrepancies, and system/interface failures.
• Troubleshoot integrations between the WMS and ERP, TMS, EDI, RF/scanning hardware, and other systems.
• Monitor system performance and proactively identify recurring issues before they impact warehouse operations.
• Support and lead new WMS and warehouse system implementations, partnering with Project Managers, IT, and other stakeholders.
• Translate business requirements into WMS functionality and configure workflows for receiving, put-away, picking, packing, and shipping.
• Diagnose system configuration and integration issues, test software modifications, and elevate complex issues to IT or software vendors when needed.
• Navigate WMS modules and interfaces to support inventory tracking, order fulfillment, shipping, and receiving.
• Maintain documentation of known issues, workarounds, troubleshooting steps, and resolutions.
• Create and update SOPs, process documentation, and quick-reference guides.
• Train warehouse staff and supervisors on WMS functionality, processes, and best practices.
• Gather business requirements and work with technical teams to improve and automate existing processes.
• Analyze system capabilities, workflows, and operational requirements to identify opportunities for improvement.

REQUIRED SKILLS

• Bachelor's degree in Business, Supply Chain, a technical field, or equivalent experience.
• 3+ years of experience in Supply Chain, Business Systems Analysis, Project Management, or a related field.
• Hands-on experience with WMS and SAP or similar ERP/business systems.
• Experience working in a warehouse or distribution environment, particularly in a systems-focused role.
• Strong experience troubleshooting system errors, data issues, integrations, and operational problems.
• Strong analytical and quantitative skills with exceptional attention to detail and data accuracy.
• Strong problem-solving skills and ability to work effectively under pressure during live operational issues.
• Ability to gather business requirements and translate them into system/process requirements.
• Strong written and verbal communication skills with the ability to work effectively with both business and technical teams.
• Ability to work independently, prioritize tasks, and manage time effectively

PREFERRED QUALIFICATIONS

• Advanced Excel skills.
• Experience with WMS implementations, configuration, or system integrations.
• Experience with EDI, TMS, RF/scanning systems, or warehouse automation.
• Experience in Telecom, High Tech, Consumer Electronics, or a similar industry.
• Experience creating SOPs, training materials, and user documentation.