WMS Analyst

Litmus7 Systems Consulting Ltd; Southaven (MS); On-site; USD 130,000 - 140,000; Full time

Job summary

Litmus7 Systems Consulting Ltd in Southaven, Mississippi, is seeking an experienced WMS Specialist to serve as the on-floor point of contact for warehouse issues, coordinating with IT and operations to resolve incidents in a live warehouse environment. The role requires 7+ years of WMS experience, hands-on RF handheld troubleshooting, and strong SQL data investigation skills.

You will analyse WMS-to-OMS/ERP/TMS interfaces and translate operational needs into clear system requirements, while

Qualifications

• 7+ years of experience supporting a Warehouse Management System (WMS) in a live warehouse/distribution center environment.
• Solid understanding of core warehouse operations and order journey.
• Hands-on experience with RF/handheld scanning devices and troubleshooting device-level issues.

Responsibilities

• Serve as the on-floor point of contact for WMS-related issues raised by warehouse associates, supervisors, and shift leads.
• Analyse WMS-to-OMS/ERP/TMS interface issues and coordinate resolution with technical teams.
• Act as the liaison between warehouse operations leadership and the IT/applications team and translate issues into system requirements.
• Track issue trends and flag recurring problems indicating gaps.
• Identify opportunities to reduce manual workarounds through configuration or process changes.
• Support peak season readiness planning and contingency planning.
• Contribute to post-incident reviews and help implement preventive measures.

Skills

WMS support

RF devices

SQL queries

Operations liaison

On-site work

Peak-season planning

Tools

Manhattan WMS

Blue Yonder/JDA

FDM4

Job description

Salary Range: $130,000 to $140,000 per annum

Location: Southaven, MS

Job Description:

• Serve as the on-floor point of contact for WMS-related issues raised by warehouse associates, supervisors, and shift leads.
• Analyse WMS-to-OMS/ERP/TMS interface issues (e.g., inventory sync failures, order status mismatches) and coordinate resolution with technical teams.
• Act as the liaison between warehouse operations leadership and the IT/applications team - translating operational pain points into prioritized system requests and translating technical constraints back into plain language for operations.
• Track issue trends and proactively flag recurring problems that indicate a deeper system or process gap.
• Identify opportunities to reduce manual workarounds through system configuration or process changes.
• Support peak season readiness planning (volume stress-testing, configuration reviews, contingency planning).
• Contribute to post-incident reviews and help implement preventive measures.

Required Qualifications:

• 7+ years of experience supporting a Warehouse Management System (WMS) in a live warehouse/distribution center environment (e.g., Manhattan, Blue Yonder/JDA, FDM4 or similar).
• Solid understanding of core warehouse operations and order journey: receiving, put-away, replenishment, wave planning, picking, packing, shipping, and cycle counting.
• Hands-on experience with RF/handheld scanning devices and troubleshooting device-level issues.
• Working knowledge of SQL for data investigation and reporting (able to write and modify queries independently).
• Demonstrated ability to work directly with warehouse floor staff and translate operational issues into clear, actionable system requirements.
• Comfortable working on-site in a warehouse environment, including time on the floor (not a desk-only role).
• Strong communication skills - able to explain technical issues to non-technical operations staff and operational context to technical teams.
• Excellent interpersonal skills with a proven ability to build trust and strong working relationships across warehouse floor staff, supervisors, and technical teams — someone people want to come to with a problem.
• Experience with WMS integrations to OMS, TMS, or ERP systems and understanding of interface/event-driven data flows (e.g., EDI, APIs, message queues).
• Experience supporting peak-season volume events (e.g., holiday retail surge) in a warehouse setting.