WMOS Infrastructure Support Consultant

Venturatalents; Georgia; Remote; USD 110,000 - 165,000; Full time

Job summary

Venturatalents is seeking a WMOS Infrastructure Support Consultant for remote US delivery, with a 12 PM–8 PM EST shift. You will provide hands-on production support across Linux/Unix, WMS servers, and integrations to keep warehouse operations running smoothly.

In this role, you’ll restart services, deploy reports, analyze logs, and coordinate with DCS, Infrastructure, and vendor teams. A 7+ year background in enterprise-scale WMS environments is required, with US work authorization.

Qualifications

• 7+ years in application or infrastructure support.
• Hands-on WMS production support experience.
• Proficient Linux/Unix CLI and scripting.
• Experience with WMS interfaces and warehouse transactions.

Responsibilities

• Restart WMS services after configuration changes and maintenance.
• Deploy reports and configuration artifacts across WMS nodes.
• Update SDN; create alerts via Management Console.
• Manage Cognos/SCI report schedules.
• Analyze logs to troubleshoot UI, transactions, and performance.
• Configure and test MHE endpoints and load balancer settings.
• Investigate failures via logs and SQL to locate root causes.

Skills

WMOS/WMS expertise

Linux/Unix CLI

SQL troubleshooting

Shell/Bash/Python scripting

Production support

WMS integrations

Tools

Manhattan WMOS/WMS

Manhattan Management Console

THRU portal

SCI/Cognos

MHE integration

Job description

WMOS Infrastructure Support Consultant (Remote – US)

Location: Remote – US (West Coast candidates ideal)

Type: Full-Time / Contract

Experience: 7+ Years

Shift: 12 PM – 8 PM EST

Work Authorization: US Citizen / Green Card Holder Only

About the Company

A specialized Supply Chain and Retail Technology consulting company focused on helping organizations modernize, optimize, and scale their fulfillment and omnichannel operations. Headquartered in the US with a global delivery presence, the company partners with leading retailers, logistics providers, and technology organizations to deliver innovative solutions across Warehouse Management, Order Management, Transportation Management, Planning, Analytics, and Supply Chain Execution.

About the Role

We are looking for a WMOS Infrastructure Support Consultant with hands-on production support and system administration experience in WMS environments. You will work across application servers, Linux/Unix, logs, SQL, cron jobs, integrations, and deployments — partnering with WMS Operations, DCS, Infrastructure, and vendor support teams to keep warehouse operations running smoothly. This is a critical production support role supporting US warehouse operations on a 12 PM – 8 PM EST shift.

What You’ll Do

• Perform WMS application restarts after DCS configuration changes and maintenance activities
• Deploy Jasper reports, label files, and configuration artifacts across WMS nodes
• Perform SDN updates; create ADC alerts via Management Console
• Manage SCI report schedules via IBM Cognos SCI portal
• Enable diagnostic logging via CLI; gather logs and submit cases via vendor THRU portal
• Monitor nodes for stuck processes (PkCancelS, PkShipWaveS, PkInvoiceS) and resolve or
• Analyze application logs to troubleshoot UI failures, transaction errors, and performance issues
• Set up billing connections between WMS and billing servers
• Configure cron jobs and scheduled processes (task release, batch jobs, Inv605, invoicing)
• Configure and test MHE endpoints: setup, DIF logging, failover testing, and load balancer config
• Troubleshoot PIX transactions, Inv605 failures, and validate PIX Schedule Export
• Troubleshoot MIP, MDA, and WM application loading errors during builds/deployments
• Investigate wave/allocation failures — identify root cause via logs, run SQL to pinpoint affected orders/items, and hand off to DCS for data fixes
• Automate routine environment tasks: verification and validation scripting, automated restarts, etc.

What You Bring / Must-Haves

• 7+ years in application / infrastructure support or production support
• Hands-on experience with ANY major WMS platform – Manhattan WMOS/WMS preferred, but Blue Yonder, Infor, HighJump/Korber, or other WMS acceptable
• Strong proficiency in Linux OR Unix CLI – either qualifies
• Scripting ability in ANY language – Shell/Bash, Python, Perl, PowerShell, etc.
• Strong SQL for troubleshooting and data investigation
• Comfortable with core sysadmin tasks: server/application restarts, log analysis, cron/batch job management, deployments
• Solid understanding of WMS integrations, interfaces, and warehouse transactions
• Must be able to work 12 PM – 8 PM EST shift consistently
• Must be US Citizen or Green Card Holder

Nice to Have

• Direct Manhattan WMOS/WMS production support experience
• Experience with Manhattan Management Console, THRU portal, SCI/Cognos
• Experience with MHE integration, DIF logging, and load balancer configuration
• Experience with Jasper reports, label files, ADC alerts, SDN updates
• Experience in retail, 3PL, or e-commerce distribution environments

Location and Work Setup

Remote – US based. West Coast candidates ideal given 12 PM – 8 PM EST shift (9 AM – 5 PM PST). Must have reliable internet and be available for on-call rotation as needed.

Why This Opportunity

• Work on niche, high-demand technologies
• Strong growth environment with enterprise-scale implementation exposure
• Learn from industry experts
• Continuous learning: domain training, technical upskilling, certifications
• Collaborative, people-first culture
• Stability and high employee retention