Wireless Systems Sales Representative(Inside Sales)

Day Wireless Systems; SeaTac (WA); On-site; USD 40,000 - 60,000; Full time

Job summary

Day Wireless Systems is seeking an Inside Sales Representative to stimulate new sales by creating, monitoring, and managing orders with correct pricing and product availability. You will initiate sales, provide quotes, and coordinate satellite phone activations, terms, and liaison between customers and sales teams.

You will handle customer service, support aligned with sales goals, product delivery, and warranty issues, ensuring timely service per company expectations.

Qualifications

• High school diploma or GED plus 6 months to 1 year of sales experience.
• Experience using Microsoft Outlook (e-mail & calendar) and Excel.
• Familiarity with database software, intranet, Internet, vendor websites, and standard business equipment.

Responsibilities

• Generate inbound and outbound sales with established and prospective customers.
• Provide proactive customer support from first contact through order completion, to product receipt.
• Resolve complaints and remove road blocks for customers; research delivery methods and status to meet deadlines.
• Research and quote pricing for products, accessories, options, warranties, licensing.
• Offer products and promotions to meet customer needs and sales goals.
• Input customer profiles, orders, accounts, rebilling, and other data into the system; file and organize papers.
• Other duties as assigned.

Skills

Sales experience

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Outlook

Excel

Database software

Intranet

Internet

Vendor websites

Job description

Position Overview:

Perform a wide range of inside sales rep duties to stimulate new sales by creating, monitoring, and managing orders with correct pricing and product availability. Initiate sales and provide customers with quotes, sets up satellite phone (Iridium) activations, offers new customers credit terms, and is the liaison between customers, company credit departments, and sales teams.

Incumbents are expected to manage responsibilities with an awareness of customer service and support, sales goals, product delivery, and warranty issues. Services will be delivered and work completed in an effective and timely manner per customer and company expectations.

Roles & Responsibilities:

• -Generate inbound and outbound sales with established and prospective customers.
• -Takes initiative to provide proactive customer support from first contact thru order completion, to product receipt, ensuring continuous product and customer support.
• -Takes action and creates solutions to resolves complaints and removes road blocks for customers, researches best delivery method and delivery status to meet customer deadlines.
• -Research and quote pricing for products accessories, options, warranty(ies), licensing.
• -Offers products and promotions to meet customer needs and reach sales goals.
• -Input customer profile, orders, account, rebilling, and other data into computer system and spread sheets. File and organize papers and desk area.
• -Other duties as assigned.

Education and/or Experience:

• -Minimum of a high school diploma or general education degree (GED); and six months to one year of sales experience.
• -Experience using Microsoft Outlook (e-mail & calendar), Excel, data base software,
• -Intranet, Internet, Vendor websites, telephone, copier, and other standard business equipment and software.

Licenses, Certifications:

• -ValidDriver’s License

Company Overview:

Day Wireless Systems is the largest full-service wireless integrator in the West. We provide design, construction, licensing, sales, service, rentals, installation, and maintenance for a wide range of wireless voice, data, and video applications.

Founded in 1969, today we have 30 locations and 400+ employees in California, Oregon, Washington, Idaho, Wyoming, and Utah. Day Wireless employees enjoy the opportunity to grow and transfer within our many locations and business divisions.

Disclaimer:

Day Management Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.