Wireless Store Leader & Operations Manager

Icon Fitness; Portland (OR); On-site; USD 36,000 - 44,000; Full time

Job summary

Exclusive Wireless, Inc. is seeking a T-Mobile Retail Store and Operations Manager in Portland, OR. The role focuses on coaching and leading the sales team to deliver exceptional customer service and achieve store goals.

You will oversee recruiting, training, performance coaching, and daily operations to ensure top service standards and sales results for the store. Evening, weekend, and holiday availability is expected.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• The ability to stand for long periods of time.
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities.
• Able to communicate with and take instructions from leadership staff.
• Must be available to work evenings, weekends and holidays.
• Must be able to lift and/or move up to 20 lbs.

Responsibilities

• Coach, lead and train the sales team to provide the best customer service.
• Conduct one-on-one coaching sessions and motivate staff to achieve business and individual goals.
• Drive sales, profitability and store performance through structured coaching and feedback.

Skills

Retail sales management

Recruiting & hiring

Team development

Coaching & mentoring

Job description

Exclusive Wireless, Inc. is seeking a T-Mobile Retail Store and Operations Manager in Portland, OR. The role focuses on coaching and leading the sales team to deliver exceptional customer service and achieve store goals.

You will oversee recruiting, training, performance coaching, and daily operations to ensure top service standards and sales results for the store. Evening, weekend, and holiday availability is expected.