Wireless Retail Store & Operations Leader

Icon Fitness; Brentwood (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

Exclusive Wireless, Inc. in Brentwood, CA is seeking a T-Mobile Retail Store and Operations Manager to lead and train the sales team, deliver outstanding customer service, and drive store performance in a fast‑paced retail environment.

The role requires at least two years of retail sales management, experience in recruiting and developing staff, the ability to coach one‑on‑one and motivate the team to hit sales and profit goals, and availability for evenings, weekends and holidays.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• The ability to stand for long periods of time
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends and holidays
• Must be able to lift and or move up to 20 lbs
• Must be able to stand for long periods of time

Responsibilities

• As a Retail Store and Operations Manager, you will be coaching, leading and training your sales team with the goal of providing the best customer service experience.
• We are looking for someone who is passionate about their team and dedicated to making their store successful.
• You will also be expected to hold one‑on‑one coaching sessions and motivate your staff to achieve both business and individual goals.

Skills

Retail sales management

Recruiting

Hiring

Staff coaching

Communication

Leadership

Job description

Exclusive Wireless, Inc. in Brentwood, CA is seeking a T-Mobile Retail Store and Operations Manager to lead and train the sales team, deliver outstanding customer service, and drive store performance in a fast‑paced retail environment.

The role requires at least two years of retail sales management, experience in recruiting and developing staff, the ability to coach one‑on‑one and motivate the team to hit sales and profit goals, and availability for evenings, weekends and holidays.