Wireless Solutions Advisor

Russell Cellular Inc.; Appomattox (VA); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer matching

Paid time off

Paid sick leave

Company holidays

Employee Assistance Program (EAP)

Verizon discounts

Sales incentives

Career development

Same day pay

Job summary

Russell Cellular Inc. is hiring a Wireless Sales Representative in Virginia to help customers choose devices, plans, and services. You will deliver exceptional service, identify needs, and build lasting relationships while pursuing sales goals in a fast-paced retail setting.

The role combines relationship-building, problem-solving, and sales skills, with opportunities for career growth and ongoing training. Ephemeral shifts include evenings, weekends, and holidays as needed.

Qualifications

• Experience in retail, sales, or customer service preferred.
• Comfort with technology and quick learning of new devices and services.
• Strong communication and relationship-building abilities.

Responsibilities

• Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
• Ask questions, identify customer needs, and recommend personalized solutions.
• Build lasting customer relationships through outstanding service and follow-up.
• Support customers with account questions, device setup, troubleshooting, and service-related concerns.
• Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
• Maintain knowledge of the latest wireless products, services, and promotions through ongoing training.
• Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
• Work toward individual and team sales goals in a fast-paced retail environment.

Skills

Customer service

Sales skills

Interpersonal skills

Tech savvy

Team oriented

Job description

Russell Cellular Inc. is hiring a Wireless Sales Representative in Virginia to help customers choose devices, plans, and services. You will deliver exceptional service, identify needs, and build lasting relationships while pursuing sales goals in a fast-paced retail setting.

The role combines relationship-building, problem-solving, and sales skills, with opportunities for career growth and ongoing training. Ephemeral shifts include evenings, weekends, and holidays as needed.