Wireless Solutions Consultant

Russell Cellular Inc.; Glen Allen (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

401(k) with employer matching

Paid time off

Paid sick leave

Company holidays

Employee Assistance Program (EAP)

Verizon discounts

Career development and paid training

Same day pay options

Job summary

Russell Cellular is hiring for a Wireless Sales Representative to help customers find the best wireless solutions and deliver top-notch service. You will combine relationship-building, problem-solving, and sales skills in a fast-paced retail setting.

Join a Verizon Authorized Retailer that emphasizes Integrity, Expertise, Initiative and Service, with opportunities for career growth, ongoing training, and competitive compensation including uncapped commissions.

Qualifications

• A positive attitude and passion for helping customers.
• Strong interpersonal, communication, and relationship-building skills.
• Motivation to learn, grow, and succeed in a sales-driven environment.
• Comfort with technology and the ability to quickly learn new products and services.
• Flexibility to work varied schedules, including evenings, weekends, and holidays as needed.
• Retail, sales, or customer service experience is preferred but not required.
• Ability to lift up to 50lbs.

Responsibilities

• Deliver exceptional customer service while assisting customers with devices, wireless plans, accessories, and services.
• Ask questions, identify customer needs, and recommend personalized solutions.
• Build lasting customer relationships through outstanding service and follow-up.
• Support customers with account questions, device setup, troubleshooting, and service-related concerns.
• Generate sales opportunities through community outreach, customer follow-up, and local marketing initiatives.
• Maintain knowledge of the latest wireless products, services, and promotions through ongoing training.
• Assist with daily store operations, including merchandising, inventory management, cash handling, and opening and closing procedures.
• Work toward individual and team sales goals in a fast-paced retail environment.

Skills

Customer service

Communication

Relationship-building

Sales

Tech-savvy

Job description

Russell Cellular is hiring for a Wireless Sales Representative to help customers find the best wireless solutions and deliver top-notch service. You will combine relationship-building, problem-solving, and sales skills in a fast-paced retail setting.

Join a Verizon Authorized Retailer that emphasizes Integrity, Expertise, Initiative and Service, with opportunities for career growth, ongoing training, and competitive compensation including uncapped commissions.