Wireless Sales Specialist - Tech Solutions & Service

Wireless Vision; Village of Port Chester (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Wireless Vision is seeking a Retail Sales Representative in Port Chester, NY to represent the T-Mobile brand and assist customers with devices and plans. You will greet customers, assess needs, and help them find the right solutions.

This full-time role requires at least 6 months in retail or a customer-focused setting, flexible scheduling, and a professional, energetic demeanor. You will be expected to meet revenue goals, participate in store marketing, and process activations and bill payments.

Qualifications

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Skills

Customer service

Sales

Communication

Team player

Education

High school diploma/GED

Job description

Wireless Vision is seeking a Retail Sales Representative in Port Chester, NY to represent the T-Mobile brand and assist customers with devices and plans. You will greet customers, assess needs, and help them find the right solutions.

This full-time role requires at least 6 months in retail or a customer-focused setting, flexible scheduling, and a professional, energetic demeanor. You will be expected to meet revenue goals, participate in store marketing, and process activations and bill payments.