Wireless Sales Assistant — Launch Your Tech Career Wireless Zone, A Verizon Authorized Retailer

Wireless Zone LLC; Topsham (ME); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

Wireless Zone LLC is hiring a Wireless Sales Assistant in Topsham, ME. You will support in-store experiences, greet customers, conduct device demos, and assist with basic CRM tasks as part of a fast-paced sales team.

The role emphasizes customer service, teamwork, and flexibility to work evenings and weekends. Training and advancement opportunities accompany a competitive hourly wage and benefits.

Qualifications

• Must be 18+ and legally eligible to work in the United States.
• Strong communication skills for in-person and phone interactions.
• Retail, sales, or customer-facing experience is a plus.

Responsibilities

• Greet customers and create a warm, professional first impression.
• Answer inbound calls and direct customers to solutions.
• Walk customers through device demos and product walkthroughs.
• Install accessories and help customers set up devices.
• Troubleshoot basic device and service issues.
• Handle customer service needs with patience and professionalism.
• Keep the store organized, clean, and visually sharp.
• Support the team with basic CRM data entry and record-keeping.

Skills

Customer service

Sales

Communication

Multitasking

Team player

Education

High school diploma

Tools

CRM software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

You're the person friends text when they want to know which phone to buy. You light up talking about the latest devices, you're naturally good with people, and you're looking for a role where that energy actually pays off. We want to meet you.

Wireless Zone is one of the nation's largest Verizon Authorized Retailers (400+ stores and growing), and we're building teams of sharp, motivated people who want a real career — not just a job.

What You'll Do

As a Wireless Sales Assistant, you're the backbone of the in-store experience. You'll work alongside our experienced Sales Representatives to make sure every customer feels welcomed, helped, and taken care of. Your day-to-day will include:

• Greeting customers and creating a warm, professional first impression
• Answering inbound calls and directing customers to the right solutions
• Walking customers through device demos and product walkthroughs
• Installing accessories and helping customers get set up
• Troubleshooting basic device and service issues
• Handling customer service needs with patience and professionalism
• Keeping the store organized, clean, and visually sharp
• Supporting the team with basic CRM data entry and record-keeping

What's In It For You

• Hourly base pay + performance incentives (your effort shows up in your paycheck)
• Paid time off
• Ongoing training — we'll keep you ahead of the curve on technology
• Real advancement opportunities — many of our Sales Reps and Managers started exactly where you are
• A fast-paced, team-oriented culture where high performers get noticed

What We're Looking For

• 18 or older
• A genuine love for technology and helping people
• Strong communicator — in person and on the phone
• Ability to multitask without dropping the ball
• Comfortable working evenings, weekends, and holidays
• A team player who also has a competitive streak
• High school diploma or equivalent
• 1 year of retail, sales, or customer-facing experience is a plus — but the right attitude can outweigh a résumé

Wireless Zone is proud to be an Equal Opportunity Employer.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Wireless Zone or Verizon Corporate.