Wireless Retail Team Lead - Growth & Customer Experience

Arch Telecom; Weirton (WV); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Bonus earnings

Automatic raises

Career advancement

Discounted carrier plan

Health benefits for FT

Culture of care & excellence

Job summary

Arch Telecom in Weirton, WV seeks Retail Associate Managers to lead a store team and bring the brand to life. You’ll focus on delivering best-in-class customer experiences, coaching teammates, and building lasting relationships with customers.

You’ll learn sales and service skills through complete training, assist the Store Manager with daily operations, and strive to exceed performance goals while keeping a fun, energetic environment.

Qualifications

• Leadership and coaching capabilities in a fast-paced sales environment.
• Strong communication skills to engage customers and team members.
• Experience in wireless sales or retail is highly valued.

Responsibilities

• Learn and build proficiency in customer service while delivering a best-in-class experience.
• Demonstrate products and services and guide customers to personalized solutions.
• Assist Store Manager with daily operations and coaching of the team.
• Develop relationships with customers and identify sales opportunities.

Skills

Leadership

Competitive drive

Amazing communication

Prior wireless sales experience

Education

High school degree or GED

Job description

Arch Telecom in Weirton, WV seeks Retail Associate Managers to lead a store team and bring the brand to life. You’ll focus on delivering best-in-class customer experiences, coaching teammates, and building lasting relationships with customers.

You’ll learn sales and service skills through complete training, assist the Store Manager with daily operations, and strive to exceed performance goals while keeping a fun, energetic environment.