Wireless Retail Team Lead — ESOP & Growth

Arch Telecom; Medford (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

ESOP

Competitive pay

Bonus earnings

Automatic raises

Career advancement

Care & excellence culture

Health benefits

Job summary

Arch Telecom in the United States is seeking Retail Associate Managers to energize the store and bring the T-Mobile brand to life. You’ll lead a team, deliver hands-on product demonstrations, and guide customers to personalized device and service solutions.

This learning role emphasizes coaching, daily operations support, and building lasting customer relationships. Arch Telecom offers competitive pay, bonuses, ESOP, and clear opportunities for career growth in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Ability to stand for long periods.
• Ability to lift up to 25lbs.
• Reliable transportation.
• Full-time (40 hours).

Responsibilities

• Assist customers across online, care, and in-store journeys.
• Demonstrate latest technology and devices in-store.
• Engage in side-by-side selling to tailor solutions.
• Support store manager with daily operations and coaching.
• Build relationships and identify small business leads.

Skills

Leadership

Wireless sales

Communication

Customer service

Team coaching

Education

High school diploma or GED

Job description

Arch Telecom in the United States is seeking Retail Associate Managers to energize the store and bring the T-Mobile brand to life. You’ll lead a team, deliver hands-on product demonstrations, and guide customers to personalized device and service solutions.

This learning role emphasizes coaching, daily operations support, and building lasting customer relationships. Arch Telecom offers competitive pay, bonuses, ESOP, and clear opportunities for career growth in a fast-paced environment.