Wireless Retail Store Manager: Lead Team & Elevate CX

Mobile Generation; Union Grove (WI); On-site; USD 51,000 - 85,000; Full time

Benefits offered by this job

Strong base pay based on prior similar

Performance bonuses based on achieving

Flexible Work Schedule

Employee Health Plan

Personal Time Off

Great and fun working atmosphere

Opportunities to grow

Sales contests and prizes

Job summary

Mobile Generation, an authorized Verizon Wireless retailer, seeks a Store Manager with wireless experience to drive customer-focused sales and lead a high-performing team across Midwest locations.

The role demands strong leadership, coaching, and a proven track record in retail sales, with the ability to travel as needed. Expect a competitive compensation package with performance bonuses and a supportive workplace culture.

Qualifications

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business, managing team members.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products and customer service.
• Ability to travel to our various locations across the Midwest as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.

Responsibilities

• Building a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Mobile Generation.
• Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Mobile Generation leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Skills

Leadership

Team management

Sales coaching

Customer service

Retail experience

Verizon knowledge

Job description

Mobile Generation, an authorized Verizon Wireless retailer, seeks a Store Manager with wireless experience to drive customer-focused sales and lead a high-performing team across Midwest locations.

The role demands strong leadership, coaching, and a proven track record in retail sales, with the ability to travel as needed. Expect a competitive compensation package with performance bonuses and a supportive workplace culture.