Wireless Retail Store Manager — Growth & Commission

RedLion Mobile; Lubbock (TX); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid training and onboarding

Paid vacation, sick time, and personal

Internal promotions & advancement

Winners Circle trip

Job summary

RedLion Mobile in Lubbock, TX is seeking an experienced Retail Store Manager to lead store operations in a fast-paced wireless environment. You will drive sales, coach a dynamic team, and deliver excellent customer experiences while ensuring merchandising, inventory, and policy compliance.

The role offers competitive base pay plus commission potential and clear career growth through leadership training and development programs, with in-person work at our Lubbock location.

Qualifications

• 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics.
• Proven success driving sales, leading high‑performing teams, and using performance metrics.
• Strong leadership, communication, coaching, analytical, and problem‑solving skills.
• Proficient in Microsoft Office; telecom/wireless industry knowledge preferred.

Responsibilities

• Oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance.
• Upsell and cross‑sell products to maximize sales opportunities.
• Analyze performance data, identify trends and gaps, and act on growth opportunities.
• Partner with marketing on local events, promotions, and seasonal campaigns.
• Recruit, hire, train, and develop a high‑performing sales team.
• Build a collaborative, accountable, performance‑driven culture focused on recognition and results.
• Maintain high customer satisfaction and NPS standards, resolving escalated concerns quickly and professionally.

Skills

Retail management

Leadership

Sales analytics

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

RedLion Mobile in Lubbock, TX is seeking an experienced Retail Store Manager to lead store operations in a fast-paced wireless environment. You will drive sales, coach a dynamic team, and deliver excellent customer experiences while ensuring merchandising, inventory, and policy compliance.

The role offers competitive base pay plus commission potential and clear career growth through leadership training and development programs, with in-person work at our Lubbock location.