Wireless Retail Store Manager: Grow Sales & Service

MobileOne; Fremont (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

MobileOne in Fremont, CA is seeking a Retail Store Manager (Wireless Experience Preferred) to lead the T-Mobile store operations and drive sales. The role emphasizes mentoring Mobile Experts, ensuring top performance, and maintaining strong tenant relations with the landlord and nearby businesses.

Key responsibilities include enforcing company policies, ensuring regulatory compliance, and maintaining proactive communication across Slack, email, and Connecteam.

Qualifications

• Previous retail store management experience preferred.
• Strong leadership and customer service skills.
• Familiarity with KPI tracking and compliance.

Responsibilities

• Drive store sales by mentoring and motivating Mobile Experts to meet targets.
• Meet monthly performance quotas and enforce company policies.
• Maintain regulatory compliance and protect customer data privacy.
• Foster enthusiastic communication using Slack, email, and other tools.
• Build and maintain a strong relationship with the landlord and neighbors.
• Plan schedules two weeks in advance and share with regional management.
• Address customer escalations promptly and ensure best-in-class service.

Job description

MobileOne in Fremont, CA is seeking a Retail Store Manager (Wireless Experience Preferred) to lead the T-Mobile store operations and drive sales. The role emphasizes mentoring Mobile Experts, ensuring top performance, and maintaining strong tenant relations with the landlord and nearby businesses.

Key responsibilities include enforcing company policies, ensuring regulatory compliance, and maintaining proactive communication across Slack, email, and Connecteam.