Wireless Retail Specialist - Drive Customer Relationships

Consumer-Cellular; Town of Florida (NY); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Employee discount

Flexible spending accounts

Life & AD&D insurance

Long-Term Disability

Job summary

Consumer Cellular in Pompano Beach is hiring a Wireless Retail Sales Specialist to help guests choose the right phones, plans and services while delivering a welcoming, living-room style store experience. You will build relationships, greet customers with smiles, and guide conversations toward simple, real-world choices.

The role offers hourly wages between 17.50 and 18.50 with uncapped commissions, a modified full-time schedule (30–39 hours per week), and a robust benefits package.

Qualifications

• High school diploma required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.

Responsibilities

• Greet guests and build relationships in a living-room style store.
• Confidently sell devices, plans and services with simple explanations.
• Manage guest appointments and review accounts for best offers.
• Deliver friendly, professional customer experiences.

Skills

Retail customer service

Sales goal achievement

Flexible availability

POS system

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Consumer Cellular in Pompano Beach is hiring a Wireless Retail Sales Specialist to help guests choose the right phones, plans and services while delivering a welcoming, living-room style store experience. You will build relationships, greet customers with smiles, and guide conversations toward simple, real-world choices.

The role offers hourly wages between 17.50 and 18.50 with uncapped commissions, a modified full-time schedule (30–39 hours per week), and a robust benefits package.