Wireless Retail Relationship Specialist

Consumer Cellular, Inc.; Omaha (NE); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) company match

Paid Time Off

Employee discounts on wireless plans

Holidays and PTO accrual

Job summary

Consumer Cellular, Inc. in Omaha, Nebraska seeks a Retail Associate to welcome guests, explain devices and plans, and turn first-time visitors into lifelong customers. The store emphasizes a living-room vibe and relationships over transactions, with a team that loves what they do.

The wage for this position is between $17.50-$18.50/hour, plus uncapped commission. This role is classified as modified full-time, with a schedule ranging from 30 to 39 hours per week, averaging about 35 hours.

Qualifications

• High school diploma required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary.

Responsibilities

• Brand Ambassador – create a welcoming, comfortable store environment where every guest feels valued.
• Relationship Builder – build meaningful connections with guests, team members, and leadership through active listening.
• Product and Services Enthusiast – confidently sell devices, plans and services and stay current on promotions.
• Account Management – manage guest appointments and review customer accounts to recommend the best plans and offers.

Skills

Retail experience

Sales goals

POS system

Microsoft Office

Flexible availability

Physical fitness

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Consumer Cellular, Inc. in Omaha, Nebraska seeks a Retail Associate to welcome guests, explain devices and plans, and turn first-time visitors into lifelong customers. The store emphasizes a living-room vibe and relationships over transactions, with a team that loves what they do.

The wage for this position is between $17.50-$18.50/hour, plus uncapped commission. This role is classified as modified full-time, with a schedule ranging from 30 to 39 hours per week, averaging about 35 hours.