Wireless Retail Sales Specialist — Part-Time & Commission

TCC Wireless, LLC; Rockford (IL); On-site; USD 31,000 - 50,000; Part time

Benefits offered by this job

Base pay + commission

Potential $20+/hour

Job summary

TCC Wireless, LLC in Rockford, IL is seeking a part-time Retail Sales Representative to join T-Mobile Premium Retailer operations. The role involves engaging customers, explaining plans and devices, and driving sales to meet revenue goals.

The position offers a fast-paced environment, opportunities for growth, and a chance to earn base pay plus commission with potential to reach $20+ per hour all in. Evening and weekend shifts are required.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Professional, energetic, honest, patient and empathetic.
• Ability to problem solve, analyze results, plan for the future, and make good decisions.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Skills

Retail sales

Customer service

Communication skills

Education

High School Diploma or GED

Job description

TCC Wireless, LLC in Rockford, IL is seeking a part-time Retail Sales Representative to join T-Mobile Premium Retailer operations. The role involves engaging customers, explaining plans and devices, and driving sales to meet revenue goals.

The position offers a fast-paced environment, opportunities for growth, and a chance to earn base pay plus commission with potential to reach $20+ per hour all in. Evening and weekend shifts are required.