Wireless Retail Sales Pro – Earn $20+/hr + Commission

TCC Wireless, LLC; Rockford (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

TCC Wireless, LLC in Rockford, IL is a T-Mobile Premium Retailer seeking a Retail Sales Representative to join the team and deliver excellent service in a fast-paced store setting.

You will help customers understand plans, activate services, and pursue revenue goals while maintaining store standards. The role offers base pay with commission and potential earnings up to $20+ per hour all-in.

Qualifications

• High school diploma or GED required.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends and holidays in a retail environment.
• Professional, energetic, honest, patient and empathetic.
• Ability to problem solve, analyze results, plan for the future and make good decisions.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provides world-class customer service, including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• RSLSREP is responsible for achieving assigned performance metrics.

Skills

High school diploma / GED

Retail experience

Authorized to work in the US

Night/weekend/holiday availability

Customer service

Problem solving

Communication skills

Reliable transportation

Stand for long periods

Lift up to 25 pounds

Job description

TCC Wireless, LLC in Rockford, IL is a T-Mobile Premium Retailer seeking a Retail Sales Representative to join the team and deliver excellent service in a fast-paced store setting.

You will help customers understand plans, activate services, and pursue revenue goals while maintaining store standards. The role offers base pay with commission and potential earnings up to $20+ per hour all-in.