Wireless Retail Sales Specialist — Flexible Hours

Wireless Vision; Pleasant Grove (UT); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Wireless Vision in Pleasant Grove, UT is hiring a Full-Time Retail Sales Representative to join our T-Mobile premium retailer team. You will represent the brand, assist customers with activations, billing, and plan changes, and help drive store performance.

The role requires strong customer focus, excellent communication, a flexible schedule, and a high school diploma. Bilingual candidates are preferred in some locations, with opportunities for development and growth.

Qualifications

• Provide exceptional customer service to shoppers at Wireless Vision.
• Exceed revenue goals through new and existing accounts.
• Assist with activations, billing inquiries and plan changes.
• Maintain store merchandising and presentation to company standards.

Responsibilities

• Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Share customer experience with the rest of your team, including Management.
• Ensure maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assist customers with service activations, changes and bill payments, respond to billing inquire equipment replacement, sell accessories and process price plan changes and upgrades.
• Build customers confidence by making their experience comfortable and simple while meeting their needs.
• Engage in service selling and right fitting the customer with the appropriate total technology solution.
• Assist in other tasks, duties, or projects as assigned by management.

Skills

Customer service

Sales

Communication

Teamwork

Bilingual (preferred)

Education

High School Diploma/GED

Job description

Wireless Vision in Pleasant Grove, UT is hiring a Full-Time Retail Sales Representative to join our T-Mobile premium retailer team. You will represent the brand, assist customers with activations, billing, and plan changes, and help drive store performance.

The role requires strong customer focus, excellent communication, a flexible schedule, and a high school diploma. Bilingual candidates are preferred in some locations, with opportunities for development and growth.