Wireless Retail Sales Pro — Base + Commission, Growth

Tcc Wireless Llc; Deltona (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless in Deltona, FL is seeking a Retail Sales Representative to join our T-Mobile team. You will be the connection between customers and the T-Mobile brand, delivering fast, friendly service and helping customers choose devices and plans.

The role offers up to $20+ per hour with base pay and commission. You will meet monthly revenue goals, open/close the store with management, handle activations, payments, and upsells while maintaining store standards.

Qualifications

• High School Diploma or GED.
• 6 months retail and/or sales experience with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Professional, energetic, honest, patient and empathetic.
• Excellent written, verbal and interpersonal communications skills.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Education

High School Diploma or GED

Job description

TCC Wireless in Deltona, FL is seeking a Retail Sales Representative to join our T-Mobile team. You will be the connection between customers and the T-Mobile brand, delivering fast, friendly service and helping customers choose devices and plans.

The role offers up to $20+ per hour with base pay and commission. You will meet monthly revenue goals, open/close the store with management, handle activations, payments, and upsells while maintaining store standards.