Wireless Retail Sales Pro: $20+/hr + Commission + Benefits

Tcc Wireless Llc; Ocala (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless, LLC in Ocala, FL is hiring a Retail Sales Representative for the T-Mobile store. You’ll be the connection between customers and the T-Mobile brand, delivering world-class service while meeting monthly revenue goals through new accounts and upgrades.

This full-time role requires bilingual English/Spanish, a high school diploma or GED, and at least 6 months in retail or sales. You’ll work nights, weekends, and holidays, maintain store standards, and build lasting relationships with

Qualifications

• Applicants with proficiency in multiple languages are highly encouraged to apply.
• High School Diploma or GED
• Minimum 6 months experience in retail and/or sales with a strong customer focus
• Legally authorized to work in the United States
• Ability to work nights, weekends, and holidays in a retail environment
• Professional, energetic, honest, patient and empathetic
• Ability to problem solve, analyze results, plan for the future, and make good decisions
• Excellent written, verbal and interpersonal communications skills
• Reliable transportation
• Must be able to stand for long periods of time on the sales floor
• Must be able to move and/or lift up to 25 pounds
• Fluency in English/Spanish is required (Bilingual)

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Skills

Bilingual English/Spanish

Customer service

Interpersonal skills

Problem solving

Education

High School Diploma or GED

Job description

TCC Wireless, LLC in Ocala, FL is hiring a Retail Sales Representative for the T-Mobile store. You’ll be the connection between customers and the T-Mobile brand, delivering world-class service while meeting monthly revenue goals through new accounts and upgrades.

This full-time role requires bilingual English/Spanish, a high school diploma or GED, and at least 6 months in retail or sales. You’ll work nights, weekends, and holidays, maintain store standards, and build lasting relationships with