Wireless Retail Pro: Build Relationships with Uncapped Pay

Consumer Cellular, Inc.; Whitehall (Lehigh County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

401(k) company match

Paid Time Off

Holidays

Job summary

Consumer Cellular, Inc. is seeking a Retail Associate in Whitehall, PA. You will welcome guests, guide them through device and plan options, and build lasting relationships in a store that feels like a living room.

The role emphasizes service, teamwork, and ongoing product knowledge to drive customer satisfaction and store performance. The position offers a full-time schedule, competitive hourly pay of $17.50–$18.50, and uncapped commission.

Qualifications

• High school diploma required.
• Minimum 6 months of retail customer service experience (Wireless sales experience preferred).
• Demonstrated ability to meet or exceed sales goals.
• Experience operating a POS system with strong attention to transaction accuracy.
• Proficient with Microsoft Office (Word, Excel and PowerPoint).
• Flexible availability, including evening and weekends.
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.

Responsibilities

• Assist guests in-store with product and service selections to build relationships.
• Greet customers with a welcoming, professional demeanor and maintain a living-room style store environment.
• Sell devices, plans and services, translating technology into simple conversations.
• Manage guest appointments and review customer accounts to recommend plans and offers.

Skills

Customer service

Sales goals

POS system

MS Office

Flexible hours

Education

High school diploma

Tools

POS system

MS Office

Job description

Consumer Cellular, Inc. is seeking a Retail Associate in Whitehall, PA. You will welcome guests, guide them through device and plan options, and build lasting relationships in a store that feels like a living room.

The role emphasizes service, teamwork, and ongoing product knowledge to drive customer satisfaction and store performance. The position offers a full-time schedule, competitive hourly pay of $17.50–$18.50, and uncapped commission.