Wireless Retail Pro: Path to Mobile Expert

Arch Telecom; Morristown (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Health Benefits

Career advancement opportunities

Bonuses and incentive programs

Discounted T-Mobile plan

Job summary

Arch Telecom in Morristown, NJ is seeking a Mobile Associate to learn and grow within a dynamic retail team. You will provide best-in-class service, demonstrate devices, and help customers find personalized wireless solutions.

The role emphasizes teamwork, ongoing training, and progression toward Mobile Expert. Competitive hourly pay, ESOP, and advancement opportunities are part of the package.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Be at least 18 years of age and have reliable transportation.
• Ability to stand for long periods and lift up to 25lbs.
• Willingness to learn and grow within the Arch Telecom team.

Responsibilities

• Assist customers with product selection and demonstrations in-store.
• Provide excellent service, answer questions, and resolve issues promptly.
• Support team with sales goals, training, and knowledge of devices and plans.
• Build relationships and identify opportunities for upselling accessories.

Skills

Customer service

Sales

Communication

Education

High school diploma or GED

Job description

Arch Telecom in Morristown, NJ is seeking a Mobile Associate to learn and grow within a dynamic retail team. You will provide best-in-class service, demonstrate devices, and help customers find personalized wireless solutions.

The role emphasizes teamwork, ongoing training, and progression toward Mobile Expert. Competitive hourly pay, ESOP, and advancement opportunities are part of the package.