Wireless Retail Manager — Earn with Twice-Monthly Pay

TCC Wireless, LLC; Menlo Park (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with match

Career advancement opportunities

Ongoing training

Job summary

JM Wireless in Menlo Park, CA seeks a Retail Sales Manager to lead a dynamic sales team in the wireless segment. You will recruit, train, and coach staff, drive store performance, and deliver exceptional customer experiences.

The role emphasizes leadership, staff development, and achieving aggressive sales targets, with an emphasis on a customer-first approach and strategic upselling. Strong communication is essential.

Qualifications

• Associate or bachelor’s degree in business, marketing or management.
• 1-2 years’ experience in retail sales management (wireless industry preferred).
• Proven ability to meet or exceed sales goals.

Responsibilities

• Recruit, hire, and train top-tier sales talent.
• Foster a high-performance culture through motivation, coaching, and regular feedback.
• Conduct employee performance evaluations and guide team development.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Drive store sales and achieve or exceed performance goals.
• Championing a customer-first approach, ensuring satisfaction and loyalty.
• Acquire and maintain customers.
• Empower team members to deliver personalized solutions and close sales.
• Conduct weekly staff meetings and setup sales goal expectations.
• Model and support effective upselling, cross-selling, and account activation strategies.

Skills

Leadership

Team management

Sales

Communication

Customer focus

Time management

Education

Associate or bachelor’s degree in business/marketing/management

Job description

JM Wireless in Menlo Park, CA seeks a Retail Sales Manager to lead a dynamic sales team in the wireless segment. You will recruit, train, and coach staff, drive store performance, and deliver exceptional customer experiences.

The role emphasizes leadership, staff development, and achieving aggressive sales targets, with an emphasis on a customer-first approach and strategic upselling. Strong communication is essential.