Wireless Retail Associate - Uncapped Commission & Growth

Arch Telecom; Florida; Presencial; USD 17 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

ESOP

Uncapped commissions

Competitive hourly pay

Health benefits

Career advancement

Discounted wireless plan

Resumo da oferta

Arch Telecom, a national Wireless Preferred Retailer, is hiring Mobile Associates to learn and grow with our brand. You will assist customers in-store and online, demonstrate devices, and guide purchasing decisions with patient, honest service.

Expect hands-on training, team support, and clear paths to advancement as you build expertise in wireless products and services. Join a fast-paced, energetic team that values loyalty, customer relationships, and ongoing skill development.

Responsabilidades

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices
• Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise
• Approaching service and sales needs with patience, honesty, and empathy
• Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!
• Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
• How were redefining how wireless is done, down to device and account inspection, review and troubleshooting.
• Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources
• Build relationships with and partner with employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment
• Successfully identify and handoff small business leads.
• Develop strong peer relationships where we are all accountable for the companys success.
• Be willing to have a good time while providing first class customer experience

Descrição da oferta de emprego

Arch Telecom, a national Wireless Preferred Retailer, is hiring Mobile Associates to learn and grow with our brand. You will assist customers in-store and online, demonstrate devices, and guide purchasing decisions with patient, honest service.

Expect hands-on training, team support, and clear paths to advancement as you build expertise in wireless products and services. Join a fast-paced, energetic team that values loyalty, customer relationships, and ongoing skill development.