Wireless Retail Associate: Path to Mobile Expert

Arch Telecom; Oakland (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

ESOP

Competitive pay

Uncapped commissions

Automatic raises

Career advancement

Culture of care

Discounted plan

Health benefits

Sales incentives

Job summary

Arch Telecom is seeking a Retail Mobile Associate to help customers navigate in-store and online shopping journeys. You will demonstrate devices, accessories, and IoT offerings, then provide personalized solutions through hands-on selling.

Join a fast-paced team where building relationships, answering questions, and guiding purchases are core. The role emphasizes learning, teamwork, and delivering a best-in-class customer experience across channels.

Qualifications

• Minimum 6 months of customer service and/or sales experience, preferably in retail.
• Ability to demonstrate products and services to customers.
• Comfort with using digital tools to assist customers.

Responsibilities

• Assist customers in-store and online shopping journeys.
• Demonstrate devices, accessories, and IoT offerings to customers.
• Provide personalized solutions through side-by-side selling.
• Guide customers through purchasing with thoughtful questions and clear explanations.

Skills

Customer service

Sales ability

Communication

Teamwork

Learning mindset

Education

High school diploma or GED

Job description

Arch Telecom is seeking a Retail Mobile Associate to help customers navigate in-store and online shopping journeys. You will demonstrate devices, accessories, and IoT offerings, then provide personalized solutions through hands-on selling.

Join a fast-paced team where building relationships, answering questions, and guiding purchases are core. The role emphasizes learning, teamwork, and delivering a best-in-class customer experience across channels.