Wireless Retail Associate: Learn Now, Grow to Mobile Expert

Paycom - ATS; Ramsey (NJ); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

ESOP

Health benefits

Uncapped commissions

Career advancement opportunities

Job summary

Arch Telecoms in Ramsey, NJ is seeking an enthusiastic Retail Associate to help customers choose the best wireless solutions, demonstrate devices, and deliver a best-in-class in-store experience.

You will build product knowledge, team with peers, and work toward promotion to Mobile Expert after comprehensive training. The role offers ESOP, health benefits for full-time staff, and uncapped commissions as rewards for performance.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Be at least 18 years of age.
• High school degree or GED.
• Ability to stand for long periods of time.
• Ability to lift objects weighing up to 25lbs.
• Full Time (40 hours) or Part Time (20+ hours) availability.

Responsibilities

• Learn and build proficiency in customer service while delivering best-in-class experiences.
• Demonstrate devices and services with hands-on in-store demonstrations.
• Assist customers through their purchasing journey with thoughtful questions and informed answers.
• Collaborate with store team to resolve issues and drive sales.
• Build relationships and identify small business leads for handoff.

Skills

Customer service

Sales

Communication

Team collaboration

Education

High school diploma or GED

Job description

Arch Telecoms in Ramsey, NJ is seeking an enthusiastic Retail Associate to help customers choose the best wireless solutions, demonstrate devices, and deliver a best-in-class in-store experience.

You will build product knowledge, team with peers, and work toward promotion to Mobile Expert after comprehensive training. The role offers ESOP, health benefits for full-time staff, and uncapped commissions as rewards for performance.