Wireless Experience & Tech Solutions Pro

T-MOBILE USA, Inc.; Poteau (OK); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

401(k) plan

Employee stock purchase plan

Paid time off

Medical, dental, and vision insurance

Job summary

T-MOBILE USA, Inc. is looking for Mobile Associates to support retail operations in Poteau, Oklahoma. This role engages customers by helping them with their technology and service needs while building essential product knowledge. Associates will gain skills in customer interactions and digital tools, enhancing the overall shopping experience.

Successful candidates will receive comprehensive training, an hourly base pay of $18, and potential annual incentives. Additionally, benefits range from medical to retirement plans, ensuring our team's welfare and growth opportunities.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience is preferred.
• At least 18 years of age is required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized solutions.
• Utilize digital tools to demonstrate network coverage and service plans.
• Complete required training to build knowledge of retail processes and innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is looking for Mobile Associates to support retail operations in Poteau, Oklahoma. This role engages customers by helping them with their technology and service needs while building essential product knowledge. Associates will gain skills in customer interactions and digital tools, enhancing the overall shopping experience.

Successful candidates will receive comprehensive training, an hourly base pay of $18, and potential annual incentives. Additionally, benefits range from medical to retirement plans, ensuring our team's welfare and growth opportunities.