Wire Operations Speciailst

Jobvite, Inc.; Franklin (TN); Presencial; USD 40.000 - 65.000; Jornada completa

Descripción de la vacante

Jobvite, Inc. is seeking a Wire Operations professional in Franklin, TN to manage domestic and international wires and deliver high-quality service to branch personnel and customers with wire-related questions and issues.

The role involves processing wires via multiple systems, verifying wire instructions, and providing research support on wire inquiries while maintaining confidentiality and accuracy in all transactions.

Formación

• High School diploma or GED is required.
• Preferred 1+ years of banking experience.
• Experience in handling confidential information.
• Experience using database, Excel, and Word software.

Responsabilidades

• Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake DirectLine Wires and Treasury Management.
• Originate/verify wires using corresponding bank.
• Receive/post incoming internal & international wires from First Horizon.
• Process drawdown/reverse drawdown wire requests.
• Assist with branch & customer research request/inquiries/issues related to wires.
• Backup for performing wire system end of day shutdown.
• Wire related customer service calls, emails and inquiries.
• Backup for the setup of cash management customers with wire access.
• Complete in-house training required by department & bank’s training program.

Educación

High School diploma or GED

Herramientas

SharePoint

Excel

Word

Database

Silverlake DirectLine Wires

Descripción del empleo

Position Summary:

This position is responsible for handling all aspects of wire transfer activity. Also, providing quality customer service to branch personnel & customers with wire questions, inquires & issues.

Essential Duties andResponsibilities:

• Wire Operations Specialist:
  • Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake DirectLine Wires and Treasury Management
  • Originate/verify wires using corresponding bank.
  • Receive/post incoming internal & international wires from First Horizon.
  • Process drawdown/reverse drawdown wire requests.
  • Assist with branch & customer research request/inquiries/issues related to wires
  • Backup for performing wire system end of day shutdown
  • Wire Related customer service calls, emails and inquiries.
  • Backup for the setup of cash management customers with wire access
  • Complete in-house training required by department & bank’s training program

Education and /or Experience

• High School diploma or general education degree (GED) required
• Preferred 1+ years of banking experience
• Experience in handling confidential information
• Experience in the use of database, Excel, and Word software