WIOA Eligibility Specialist — Transform Lives

Careerteam; Plano (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Career Team is hiring a WIOA Eligibility Specialist to support program operations in North Central Texas. Your role includes conducting eligibility screenings, verifying documents, and building participant cases while ensuring compliance with WIOA guidelines.

Ideal candidates possess a Bachelor's degree and have at least 2 years of relevant experience combined with strong customer service and time management skills. The position offers a full-time opportunity with a salary range of $45,000–$55,000 per year.

Qualifications

• 2+ years of work experience in training and customer service.
• Ability to serve as a role model and motivate customers.
• A valid driver’s license.

Responsibilities

• Conduct eligibility screenings and verify documentation.
• Build participant cases in compliance with WIOA guidelines.
• Accurately document customer interactions through case notes.

Skills

Customer service

Culturally diverse interactions

Computer literacy

Time management

Verbal and written communication

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Career Team is hiring a WIOA Eligibility Specialist to support program operations in North Central Texas. Your role includes conducting eligibility screenings, verifying documents, and building participant cases while ensuring compliance with WIOA guidelines.

Ideal candidates possess a Bachelor's degree and have at least 2 years of relevant experience combined with strong customer service and time management skills. The position offers a full-time opportunity with a salary range of $45,000–$55,000 per year.